Experience

iEducate

• Houston, Texas, United States

• Tutor Development Manager (Education Program Manager)

  • Jul 2022 - Present

  *Drive the leadership development of a cohort of CRMs. (About 100 part-time CRMs, or 30 FTE employees) -Create and facilitate group learning experiences that introduce and reinforce organizational mission, vision, values, policies and procedures -Hold CRMs accountable for adherence to organizational values, policies and practices -Support CRMs in understanding the community in which they work and building a positive collaborative relationship with their assigned Partner Teacher and/or Coordinator -Track, monitor and analyze multiple data sets (including but not limited to observation data, student learning data etc.) and use data to inform programmatic decision making -Create and facilitate group and 1:1 learning experiences for CRMs that develop the mindsets, knowledge and skills required to be highly effective CRMs and help put CRMs on a path to becoming highly effective classroom teachers -Communicate clearly, consistently and proactively with CRMs, team members, partner teachers and other key stakeholders with the utmost professionalism *School Integration, team collaboration and engagement -Collaborate with CRM’s Partner Teacher to ensure CRM’s work is in alignment with school and classroom vision, values, priorities and goals and that the CRM is receiving necessary support and feedback from their Partner Teacher -Communicate school level context and information to Senior Manager, School Partnerships to support school-wide program implementation work and ongoing development of CRMs both inside and outside your cohort -Prepare for and lead weekly check-ins with Senior Manager, School Partnerships around progress towards your cohort’s vision/goals, information around CRM performance, concerns, next steps and your ongoing development. -Attend weekly Program meetings and other whole organization meetings where you will reflect on organization-wide progress to vision/goal and work collaboratively to move the vision for CRM development forward Show less



Self-employed

• United States

• Birth & Postpartum Doula

  • Jul 2020 - Present

  -Assists women and her family before and during childbirth -Provides non-medical emotional and physical support during pregnancy and the birthing process and following delivery -Work with client's birth team to assist the mom and support her helpers or partners -Performs light housework for clients postpartum (tidying, vacuuming, laundry, etc.) -Make meals -Provides evidence-based information on all things newborn/postpartum -Promotes self-care -Advocates for the mother and her family Show less



Feeding Texas

• Houston, Texas, United States

• Development and Communications/ Advocacy Summer Associate

  • Jun 2022 - Aug 2022

  -Increased the operational capacity of programs that increase low-income food bank clients’ ability to access and appropriately utilize food, nutrition, education, and workforce resources that will help them build pathways out of food insecurity and poverty. -Created a social media calendar, monitor social channels and help build a system for responding; Created editorial calendars. -Expanded the FT reach in social channels by helping follow key individuals and organizations; increase engagement. -Built relationships with food banks, community leaders, etc. on social platforms; build relationships with new and existing donors -Cleaned up the CRM system (EveryAction) and segment donors; Updated new and existing donor information and monitoring development. -Worked with clients for SNAP delay advocacy by conducting interviews, needs assessments, etc. Show less



Baltimore City Public Schools

• Vivien T. Thomas Medical Arts Academy

• Community School Coordinator

  • Feb 2020 - Jul 2022

  A Community School is created through a set of intentional partnerships among the school and other community resources that promote student achievement, positive conditions for learning, and the well-being of families and communities so that schools become the hubs of the community. ~Manage partnerships~ -Facilitated communication, planning, and collaboration among partners and steward partner relationships by organizing and participating in regular partner meetings and other opportunities for information sharing and relationship building -Cultivated new and strengthened existing school-community partnerships to leverage additional resources to address identified challenges that impact the school community in the areas of physical & mental health, family support, community engagement, academics/education and youth development ~Lead school-community engagement and outreach~ -Built awareness and expanded the reach of the community school strategy in the identified school and surrounding community through strategic communications and community engagement efforts that work to elevate the stories and voice of the youth and families served by the school and community resources -Built relationships with community members -Participated in the Southwest Partnership Education Committee to ensure that the wider community is engaged with community school efforts and activities -Ensured that there is a school presence in the wider community including at events, meetings, activities, etc -Brought community members, partners, and resources into the school building as needed to meet the goals of the CS Plan ~Lead internal implementation of Community School Action Plan~ -Served as a liaison and connector for many different areas (family and community engagement, youth development, and strategic partnerships) -Coordinated and promoted consistent opportunities for collaboration between and among school leadership, faculty, staff, students, families, and partners Show less



Baltimore Orthopaedics & Rehabilitation

• Psychiatric Rehabilitation Program Counselor

  • Jan 2019 - Feb 2020

  -Provided individual and group counseling to help clients adjust to their disability-Evaluated clients’ abilities, interests, experiences, skills, health, and education-Developed a treatment plan for clients, in consultation with other professionals, such as doctors, therapists, and psychologists-Arranged for clients to obtain services, such as medical care or career training-Helped employers understand the needs and abilities of people with disabilities, as well as laws and resources that affect people with disabilities-Helped clients develop their strengths and adjust to their limitations-Located resources, such as wheelchairs or computer programs, that help clients live and work more independently-Maintained client records and monitor clients’ progress, adjusting the rehabilitation or treatment plan as necessary-Advocated for the rights of people with disabilities to live in a community and work in the job of their choice-Held up to three clients at a time Show less

• Marketing Coordinator & Social Engagement

  • Jul 2017 - Feb 2020

  • Provided leadership and staff direction for the design and implementation of marketing efforts.• Utilized market information to establish plans and guidelines for marketing initiatives for the organization and for its various programs and services.• Monitored organizational market image and directed/supported communications efforts aimed at all key audiences both internal and external.• Supported business development efforts including the determination of new business opportunities, new program development and relations with key audiences • Established measurable goals within all marketing plan efforts and tracked the results of marketing efforts within the bounds of reasonable industry standards.• Monitored competitor actions and the BOR market environment to support the development of marketing/business development strategies and to provide market intelligence to BOR leadership. • Monitored the “brand image” of BOR, and the impact of competitive activities, organizational activities, media coverage and market forces on the market position of the organization.• Implemented the brand identity standards for the organization including graphics standards, logo design and usage and name identity usage. • Assisted with all efforts related to “E-Communications/E-Business” including web site content, web-related communications and key audience access opportunities, social media communications, targeted e-mail database efforts• Supported organizational efforts related to participation in and sponsorship of service area community events• Maintained a familiarity with the “state of the art” of marketing/business development in the health care field through networking, professional organizations, industry literature and other methods. • Participated in departmental and state-wide informational meetings and in-services, including staff meetings, forums, and seminars. Show less



Coverall Health-Based Cleaning System

• Columbia, Maryland

• Marketing Specialist

  • Jul 2017 - Feb 2018

  • Found and researched businesses that would benefit from the Coverall® Program • Performed outbound calls • Scheduled qualified appointments for the outside sales team • Achieved or exceeded sales metrics and revenue targets for your position • Managed and updated a Customer Relations Management (CRM) database • Prepared accurate reports on a daily, weekly or monthly basis as defined by management • Set appointments-Lead Generation • Prepared proposals and contracts for potential customers • Created and delivered professional on-site sales presentations • Developed strong relationships with clients and team • Effectively negotiated and closed business • Maintained accurate records, entered data in CRM, prepared reports as requested • Other duties that may have been assigned to meet business needs Show less



Fresh Hospitality

• Morgantown, West Virginia

• Assistant General Manager

  • Aug 2015 - Jul 2017

  -Hired and developed a team of A Players -Optimizes sales, food and labor cost through P&L and Fresh Tools -Developed further Assistant General Managers -Hired and developed a team of A Players -Optimizes sales, food and labor cost through P&L and Fresh Tools -Developed further Assistant General Managers



West Virginia University

• Morgantown, WV

• Multimedia Services Department Graduate Assistant

  • Aug 2016 - May 2017

  -Assisted student and faculty library users by answering questions about multimedia software applications and instructing users in the use of multimedia hardware -Assisted student and faculty library users by answering questions about multimedia software applications and instructing users in the use of multimedia hardware



Broadcast Education Association

• Las Vegas, Nevada Area

• Conference Presenter

  • Apr 2017 - Apr 2017

  I presented on information gathered from my thesis. The presentation was titled 'The Crisis After the Coverage'. I presented on information gathered from my thesis. The presentation was titled 'The Crisis After the Coverage'.



National Association of Black Journalists (NABJ)

• Morgantown, West Virginia

• Chapter President (WVU)

  • Aug 2015 - Dec 2016

  - Held meetings twice a month - Facilitated events and fundraisers - Created a place for minority students to feel comfortable and gain professional development - Held meetings twice a month - Facilitated events and fundraisers - Created a place for minority students to feel comfortable and gain professional development



West Virginia University

• Morgantown, West Virginia

• Graduate Teaching Assistant

  • Sep 2015 - Dec 2015



Central Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant (GEAR UP/Pathways programs)

  • Jun 2012 - Jul 2015

  -Planned and executed program events-Mentored/tutored high school and first year/first generation college students-Implemented social media plans-Completed expense reports based off of the office budget and the money spent-Promoted the office, events and the programs-Volunteered experience-Worked with more than 200 youth students to prepare for college by advising workshops, college visits, and college clubs-Worked with incoming freshman and transfer students who were first generation and Pell-Grant eligible by helping them find and utilize resources on campus Show less

• Academic Orientation Mentor

  • Mar 2015 - Jun 2015

  - helped freshmen, transfer students, parents and supporting family members feel welcomed, understand the university environment and offer support during Academic Orientation- Worked directly with new undergraduate students and visiting members during a comprehensive orientation that covers academic expectations, advising, campus support services, safety, residency, diversity, health and financial matters

• Resident Assistant

  • Aug 2014 - May 2015

  -Served as the primary resource for building community and helping students connect with each other at CMU-Built a positive environment on the floor and within the halls while serving as a resource and a liaison for the university-Planned and executed a number of academic and issue based programs for more than 200 residents in the halls-Assisted residents with both personal and academic concerns, knowledge of and upholding University policy

• PR & Special Events Intern/ Camp Mentor (Camp Central for College Candidates)

  • May 2014 - Aug 2014

  -Assisted more than 100 middle school students in the subjects of Science, Technology, English and Math (STEM)-Led activities applying to the STEM subjects, college workshops and facilitated career sessions-Hosted a week long campus visit for the middle school students allowing them to experience what it is like to be in college-Designed press releases and media files with University Communications to get the program events out to the public-Designed fliers and advertisements using Photoshop and InDesign as well as using proper email etiquette Show less

• Event Manager

  • Aug 2013 - Jan 2014

  -Served as a usher at events and greeted quest -Served as a Ticket Taker at athletic events including games-Greeted campus visitors and made them feel welcome using the Customer Care Policy-Planned events-Became CPR certified -Attended monthly meetings to go over goals and ways to improve



Independent Bank

• Mount Pleasant, Michigan

• Account Representative (PR Student Intern)

  • Jan 2015 - May 2015

  -Initiated preliminary research and analysis of the client’s organization, industry, target audience, local market -Submitted progress reports -Created a public relations plan targeted towards college students at Central Michigan University -Reviewed the problems, goals and expectations stated in the plan, then discussed the research methods -Initiated preliminary research and analysis of the client’s organization, industry, target audience, local market -Submitted progress reports -Created a public relations plan targeted towards college students at Central Michigan University -Reviewed the problems, goals and expectations stated in the plan, then discussed the research methods



Michigan Community College Press Association (Annual Conference)

• Mount Pleasant, Michigan

• Student Coordinator

  • Jan 2015 - Apr 2015

  - Contacted participants and guided them through registration materials - Set up meetings, calls and continuously emailed community colleges in Michigan for the conference - Developed brochures and pamphlets outlining what the conference entailed using Adobe InDesign software - Constructed more than 200 gift bags that including admission information to CMU and information about the College of Communications and Fine Arts - Contacted participants and guided them through registration materials - Set up meetings, calls and continuously emailed community colleges in Michigan for the conference - Developed brochures and pamphlets outlining what the conference entailed using Adobe InDesign software - Constructed more than 200 gift bags that including admission information to CMU and information about the College of Communications and Fine Arts



Infinite Cashmere Enterprises LLC

• Detroit, MI

• Public Relations Intern

  • Sep 2013 - Feb 2014

  -Designed press releases to make the public aware of major events -Planned events for the company -Designed press kits for clients to make their information available to the media and the public -Managed social media -Designed press releases to make the public aware of major events -Planned events for the company -Designed press kits for clients to make their information available to the media and the public -Managed social media



Foot Locker

• Flint, MI

• Sales Associate

  • Jun 2009 - Aug 2013

  -Served as a greeter to customers using customer service policy -Sold in-store products -Stocked new shipment -Served as a greeter to customers using customer service policy -Sold in-store products -Stocked new shipment



Townsquare Media

• Flint, MI

• Public Relations Intern (Flint's Club 93.7)

  • Dec 2012 - Feb 2013

  -Helped facilitate events -Broadcasted events and promoted -Wrote stories for website -Created social media post -Monitored social media outlets -Constantly searched for celebrity/local news -Interviewed local music artist -Helped facilitate events -Broadcasted events and promoted -Wrote stories for website -Created social media post -Monitored social media outlets -Constantly searched for celebrity/local news -Interviewed local music artist