Ken Voo
Systems & Technology Team Leader at Jacobsen- Claim this Profile
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Bio
Experience
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Jacobsen
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New Zealand
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Wholesale
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1 - 100 Employee
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Systems & Technology Team Leader
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Mar 2021 - Present
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System Analyst
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Jul 2018 - Mar 2021
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IT Project Manager
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Dec 2017 - Jul 2018
Working as a contracted IT Projects Manager.
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Altair Computer Systems Ltd
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Auckland, New Zealand
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Senior Technical Consultant
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Jun 2017 - Nov 2017
Working as a 1st - 3rd tier tech support and project manager. Providing day to day support on Office 365, Cisco ASA & Catalyst, Windows Server 2012 - 2016, Hyper-V, Windows PC's & Laptops 7 - 10, Sharepoint, ShadowProtect, Kaseya, Kaspersky AV and much more. Working as a 1st - 3rd tier tech support and project manager. Providing day to day support on Office 365, Cisco ASA & Catalyst, Windows Server 2012 - 2016, Hyper-V, Windows PC's & Laptops 7 - 10, Sharepoint, ShadowProtect, Kaseya, Kaspersky AV and much more.
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Dorchester Pacific / Turners Limited
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Auckland, New Zealand
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IT Manager
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May 2010 - Mar 2017
Served as IT Manager, managing all aspects of the companies IT needs with a small team who I managed day to day activities. Experience includes: entire Infrastructure rebuild, Server, AD, Exchange, SAN, Network, Phone, PABX, Printers, PC's, Laptops, etc... Managed vendors and contractors and worked on projects for the Financial and Insurance companies. Served as IT Manager, managing all aspects of the companies IT needs with a small team who I managed day to day activities. Experience includes: entire Infrastructure rebuild, Server, AD, Exchange, SAN, Network, Phone, PABX, Printers, PC's, Laptops, etc... Managed vendors and contractors and worked on projects for the Financial and Insurance companies.
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Oliver Wyman
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United States
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Business Consulting and Services
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700 & Above Employee
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IS Support
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2008 - May 2010
Oliver Wyman bought ChapterHouse, LLC in 2009 and I merged into the Oliver Wyman IT Department Worked as IS Support for the Oliver Wyman Health Care Services branch Chicago. Oliver Wyman bought ChapterHouse, LLC in 2009 and I merged into the Oliver Wyman IT Department Worked as IS Support for the Oliver Wyman Health Care Services branch Chicago.
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ChapterHouse
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Business Consulting and Services
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1 - 100 Employee
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IS Manager
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2003 - 2008
Served as sole IT Support and manager for ChapterHouse, LLC. Provided hands on support to all users PC's, Laptops, Phones, etc... Managed contractors and vendors. Managed Servers, SANs, Network, Backups, etc. Managed 2 office moves. Served as sole IT Support and manager for ChapterHouse, LLC. Provided hands on support to all users PC's, Laptops, Phones, etc... Managed contractors and vendors. Managed Servers, SANs, Network, Backups, etc. Managed 2 office moves.
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Power Packaging, A MSI/Express Company
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United States
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Food and Beverage Services
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100 - 200 Employee
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System Administrator
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1997 - 2003
Served as Systems Administrator for entire company, 20 sites across US & Canada. Responsible for all PC & Laptop support. Helped managed AD & Exchange & Backups. Traveled to several sites across the US for different projects setting up PC's & user networks & Servers. Served as Systems Administrator for entire company, 20 sites across US & Canada. Responsible for all PC & Laptop support. Helped managed AD & Exchange & Backups. Traveled to several sites across the US for different projects setting up PC's & user networks & Servers.
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Ore Ida Foods
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Grand Island, Nebraska
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Industrial Engineer
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1995 - 1997
Worked as an Industrial Engineer on Food Manufacturing Processes. Created a VB Access program that connected directly to the Food Weighing scales that reduced the amount of waste and produced $100,000 annual savings. Worked as an Industrial Engineer on Food Manufacturing Processes. Created a VB Access program that connected directly to the Food Weighing scales that reduced the amount of waste and produced $100,000 annual savings.
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Education
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Iowa State University
Bachelor of Engineering (BE), Industrial Engineering