Experience

CoverMyMeds

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Site Reliability Engineer

  • Mar 2021 - Present

  Greensboro--Winston-Salem--High Point Area Accomplishments: * Responsible for helping to maintain and support the Specialty platform and its developers, including: - Configuration management using both Ansible and Puppet code - Custom monitoring solutions written in Python and UNIX shell scripting - Continuous Integration/Deployments (CI/CD) using Jenkins



Deloitte Digital

• United States
• Business Consulting and Services
• 700 & Above Employee

• Senior Infrastructure Engineer

  • Jun 2019 - Oct 2020

  Greensboro/Winston-Salem, North Carolina Area Accomplishments: * Developed automation in various scripting languages and tools to install software, standardize configurations, and patch legacy servers and applications * Drove the development of an Ansible process and workflow for the team following best practices * Helped to drive better documentation of all processes and technology in use by the infrastructure team * Part of a team monitoring the environment via on-call pager rotation



CoverMyMeds

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior System Engineer

  • Jul 2017 - Jun 2019

  Greensboro/Winston-Salem, North Carolina Area Accomplishments: * Responsible for helping to maintain and support the shared platform and its developers, including: - Configuration management using both Ansible and Puppet code - Custom monitoring solutions written in Python and UNIX shell scripting - Continuous Integration/Deployments (CI/CD) using Jenkins - Load balancer configuration within the BIG-IP F5 Local Traffic Manager (LTM) * Active participant in disaster recovery documentation/runbooks and… Show more Accomplishments: * Responsible for helping to maintain and support the shared platform and its developers, including: - Configuration management using both Ansible and Puppet code - Custom monitoring solutions written in Python and UNIX shell scripting - Continuous Integration/Deployments (CI/CD) using Jenkins - Load balancer configuration within the BIG-IP F5 Local Traffic Manager (LTM) * Active participant in disaster recovery documentation/runbooks and simulations. * Part of a team monitoring the platform via on-call pager rotation. Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Senior System Engineer - Database Automation Engineer

  • Sep 2015 - Jul 2017

  Greensboro/Winston-Salem, North Carolina Area Advanced through multiple positions over a decade of service as a lead systems engineer. Accountable for delivery and support of reliable cross-platform automation at a large scale. Responsibilities include: researching, developing and maintaining technical solutions to complex problems utilizing existing or new platforms; creation and maintenance of integrated business and technical processes; writing and maintaining documentation targeting various audiences; collaboration, mentoring and… Show more Advanced through multiple positions over a decade of service as a lead systems engineer. Accountable for delivery and support of reliable cross-platform automation at a large scale. Responsibilities include: researching, developing and maintaining technical solutions to complex problems utilizing existing or new platforms; creation and maintenance of integrated business and technical processes; writing and maintaining documentation targeting various audiences; collaboration, mentoring and code review to strengthen teams’ technical skills; troubleshooting and resolving complex issues in production environments; prioritizing project completion with limited supervision. Accomplishments: * Oracle RAC startup/shutdown scripts to enable OS patch automation without DBA engagement * Developed import/export scripts to consume HP DMA’s XML-based web API * Patch automation for Oracle RAC databases via home clone * Created scripts to allow unprivileged database administrators to securely execute specific privileged commands for grid infrastructure and database patching and diagnostics

• Senior System Engineer - Automation Engineering

  • Oct 2009 - Sep 2015

  Greensboro/Winston-Salem, North Carolina Area Accomplishments: * Increased efficiency by developing automation workflows for new server builds, software installation, and patching * Designed and implemented automated server patching framework with built-in unit tests * Built and maintained toolset to allow engineering team to repeat deployment and audit of workflows via HP Server Automation API * Created integration testing framework to ensure server builds and software automation function properly * Delivered… Show more Accomplishments: * Increased efficiency by developing automation workflows for new server builds, software installation, and patching * Designed and implemented automated server patching framework with built-in unit tests * Built and maintained toolset to allow engineering team to repeat deployment and audit of workflows via HP Server Automation API * Created integration testing framework to ensure server builds and software automation function properly * Delivered cross-platform web service client package for discovery of software licensing entitlement via JSON API



Wachovia

• System Engineer - Virtualization Engineering

  • Aug 2007 - Oct 2009

  Greensboro/Winston-Salem, North Carolina Area Accomplishments: * Created and documented VMware ESX server build image to ensure consistent configuration * Maintained ownership of VMware ESX patch repository and documentation * Designed and implemented virtualization reporting application for Fortune 500 company * Developed web application to allow live self-serve discovery of virtualization infrastructure

• System Engineer - Active Directory Migration Engineering

  • Nov 2005 - Aug 2007

  Greensboro/Winston-Salem, North Carolina Area Accomplishments: * Key member of a high-performance team responsible for migrating Windows NT and Novell servers and workstations into Active Directory with no end-user disruption * Invented several scripts, utilities and websites in a variety of languages, interfacing with Active Directory, SQL Server and WMI, to facilitate automated workstation migrations



Dana Incorporated

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• System Administrator

  • Sep 2005 - Nov 2005

  Statesville, NC * Microsoft Active Directory domain administrator, including user/group/computer administration, logon scripts, and Group Policy maintenance * Wrote several utilities in C and multiple Visual Basic scripts to facilitate automatic configuration and maintenance of servers and workstations * Created common Windows XP system image for 75 workstations, utilizing Microsoft Sysprep and a variety of custom utilities and scripts



DS Innovations

• Independent Computer Consultant

  • Oct 1999 - Nov 2005

  Greensboro/Winston-Salem, North Carolina Area * Web design and implementation using a variety of cutting-edge technologies including database integration, e-commerce and web applications * Large-scale computer rollouts (Windows, Linux, and Netware) including building, troubleshooting and client coordination * Microsoft domain administrator in several domains consisting of over 1000 users



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Migration Engineer

  • Feb 2005 - Sep 2005

  Greensboro/Winston-Salem, North Carolina Area * On-site contractor for American Express * Utilized Microsoft Sysprep to construct and test a Windows XP common system image for over 500 workstations * Leveraged Symantec Ghost technology to deliver system image over the network to end-user workstations * Wrote several utilities in C/C++ and multiple scripts to facilitate automatic configuration of Microsoft Windows XP image * Microsoft Active Directory domain administrator in a domain consisting of over 800 users