Ken Toll
Lead Application Specialist at Cannery Casino Resorts- Claim this Profile
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Bio
Experience
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Cannery Casino Resorts
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Gambling Facilities and Casinos
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100 - 200 Employee
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Lead Application Specialist
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Feb 2009 - Present
• Support & analysis for mission-critical casino gaming & player tracking applications, including troubleshooting, interfacing with vendors, installations & upgrades, & reports • Supervisor & Lead of employees & vendors on many projects across our three properties & corporate offices • Seven years of experience supporting Aristocrat Oasis casino data system / player tracking suite and support software, including Crystal Reports & SSRS • Assistant Database Administrator for numerous Microsoft SQL Server installations (MS SQL Server 2000 through 2016), maintenance, & troubleshooting tasks, including replication server installation & maintenance, and ETL projects using SQL Server Integration Services • Google Super Admin. Key player in company’s transition to Google-based products (Gmail, Chrome, Google Drive/Apps, Voicemail), including analysis, testing, & documentation of components, and training for employees. As “Google Guide,” published weekly guides & tips • Perform account maintenance, as necessary • Perform application installation, configuration, & upgrades • Perform regular system monitoring and maintenance • Responsible for customer portal websites, real-time RSS feeds, and migration of the company’s Intranet to Google Sites • Was a Certified Coach until promoted to a supervisor position Show less
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Freelance Consulting
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Denver, CO
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Internet/Website Development, IT Network, & Computer Support Consultant
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Feb 2001 - Feb 2009
• Development & maintenance of various websites: PC/Windows using Yahoo SiteBuilder & Adobe Photoshop • Maintenance & troubleshooting of PCs and PC networks: security, anti-virus, performance, LAN setup • Video & DVD creation: Adobe Premiere Pro & Encore, TPMGEnc, Nero • Development & maintenance of various websites: PC/Windows using Yahoo SiteBuilder & Adobe Photoshop • Maintenance & troubleshooting of PCs and PC networks: security, anti-virus, performance, LAN setup • Video & DVD creation: Adobe Premiere Pro & Encore, TPMGEnc, Nero
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SpeedyClick.com
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Glendale CA
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Senior Development Manager
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Nov 2000 - Feb 2001
• Speedy Click was one of the Internet's leading commerce-enabled entertainment communities with several high-volume, multi-media websites. • Oversaw the entire software development process and associated staff, up to 20 reports. • Directed the software development process, provided leadership and direction in selecting key technologies and platforms used in the development and testing of software application programs. • Established development objectives and project timelines, assigned work, and provided technical and managerial leadership • Environments: front-end (HTML, XSL/XML, Flash, JavaScript), CGI back-end (Perl, Java, Oracle database). Development was done on both Windows and Linux platforms Show less
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World Wide Web Casinos, Inc.
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Irvine, CA & Sydney, Australia
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Vice President/Software Development Manager
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Nov 1995 - Nov 2000
• Performed as hands-on lead/manager for this Internet Company that was originally set up to develop and operate Internet casinos playable with real money. This online casino was successfully deployed in Sydney, Australia and accepted real-money bets for 6 months. • Business development for operations and investments • Was responsible for system architecture, scheduling, budgeting, staffing administration, project management, and code review • Was responsible for software development of the Game Server and Client-side software using HTML, C++, Perl, Java, and Oracle database programming and integration for various parts. Unit and Integration testing of the distributed, client/server system was done both procedurally & by custom, in-house developed automated test tools. • Installed and maintained game-related and informational web sites using Netscape and Apache Servers – both secure & non-secure sites • As necessary, I performed System/Network Administration tasks, such as user account maintenance for the LAN (both PCs and UNIX workstations), co-location facilities, & Sydney Operation Center (WAN); and company mail server & account management – including DNS updates, computer addressing, firewall maintenance, DHCP client & server maintenance, backups and troubleshooting, installation off-site of Game Server, database, and website software and hardware Show less
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Education
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University of Southern California
Master of Engineering - MEng, Artificial Intelligence and Robotics -
San Diego State University-California State University
Bachelor of Arts (B.A.), Computer Science -
University of Southern California
Master's Degree, Electrical and Electronics Engineering - Artificial Intelligence & Robotics