IT Consultant

• Oct 2016 - Present

IT Systems specialist

• Oct 2014 - Present

Required to provide comprehensive IT services to geographically, culturally, and financially diverse businesses across Saskatchewan and Alberta. Instituted Change Management procedures and documentation to reduce IT expenses and increase productivity. Implemented strategies to decrease system installation time, in some cases by 90%. Administrated various environments, including but not limited to: VMWare, Windows, and Linux platforms hosting Exchange, Domino, and GroupWise servers. Focusing on the security of their systems and data, performed scheduled upgrades of client IT infrastructure.

IT Systems Officer

• Jun 2010 - Oct 2014

Oversaw the enterprise level installation of UnionWare Member Database; all required hardware, software, virtual systems and supporting services. Managed day to day maintenance as well as staff level training for local and remote offices. Administrated Nortel BCM and Blackberry Enterprise Server. Was required to add, remove and maintain all staff telecommunications, working closely with SaskTel. Worked closely with SEIU-West President on the, purchase and implementation plan for the upgrade to a new MyTel VOIP Phone System, M-Files Document Management System and SaskTel Managed Video Collaboration for Video Teleconferencing.