Ken Marsh

Manager, National Service at Marmon Foodservice Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • A Navy SEAL's Surprising Key to Building Unstoppable Teams: Caring
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • How to Set Goals When Everything Feels Like a Priority
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Comparing Agile versus Waterfall Project Management
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Succeeding in a New Role By Managing Up
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Leading with Next-Generation KPIs, with Michael Schrage
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Learning Python
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Creating a Culture of Service
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Creating a Culture of Change
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Everything-as-a-Service (XaaS) is the Future of Business
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Smartsheets Product
    Smartsheet
    Aug, 2020
    - Nov, 2024
  • The Non-Technical Skills of Effective Data Scientists
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Creating a Culture of Learning
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Creating a Culture of Strategy Execution
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Cultivating a Growth Mindset
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Leading with Emotional Intelligence
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Predictive Analytics Essential Training for Executives
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Smartsheet Essential Training
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Business Analytics Foundations: Descriptive, Exploratory, and Explanatory Analytics
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Business Automation Tips with Microsoft Flow
    LinkedIn
    May, 2020
    - Nov, 2024
  • Excel Data Visualization: Mastering 20+ Charts and Graphs
    LinkedIn
    May, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    May, 2020
    - Nov, 2024
  • Key Account Management
    LinkedIn
    May, 2020
    - Nov, 2024
  • Microsoft Teams Essential Training
    LinkedIn
    May, 2020
    - Nov, 2024
  • Problem Solving Techniques
    LinkedIn
    May, 2020
    - Nov, 2024

Experience

  • Marmon Foodservice Technologies
    • United States
    • Food and Beverage Services
    • 300 - 400 Employee
    • Manager, National Service
      • Oct 2022 - Present

    • Technical Manager
      • Apr 2020 - Nov 2022

  • A&R Diagnostics
    • Darien, IL
    • General Manager
      • Oct 2019 - Apr 2020

      • Managed and improved operations of a small family-owned business • Significantly enhanced inventory procedures to better control and track 5,000+ parts • Conducted monthly meetings with all employees to strengthen company culture • Exceeded monthly revenue goals by an average of 25% • Managed and improved operations of a small family-owned business • Significantly enhanced inventory procedures to better control and track 5,000+ parts • Conducted monthly meetings with all employees to strengthen company culture • Exceeded monthly revenue goals by an average of 25%

  • RATIONAL AG
    • Germany
    • Machinery Manufacturing
    • 700 & Above Employee
    • National Key Account Service Manager
      • Apr 2010 - Sep 2019

      • Implemented a four-stage process that reduced customer quality issues resolution by 30 days • Analyzed top service-related issues utilizing the Pareto and Five Why Root Causes methodologies to successfully increase reliability by 20% • Designed and lead roll-out plan for a multi-brand hotel chain which consisted of equipment installations at 2,500 locations • U.S. Subsidiary representative for Salesforce Service CRM design and implementation for world-wide equipment roll-outs • Oversaw KPI performances for 25 key account customers that spread across seven regional technical managers

  • TurboChef Technologies, Inc.
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Director of Technical Service
      • Jun 2005 - Mar 2010

      • Responsible for all global service functions and setting financial budget of 24-person department • Led department through changes in processes and procedures due to company acquisition • Introduced reporting to track performance for five equipment models to increase reliability • Streamlined department processes based on 33% staffing reduction and changing company strategy • Responsible for all global service functions and setting financial budget of 24-person department • Led department through changes in processes and procedures due to company acquisition • Introduced reporting to track performance for five equipment models to increase reliability • Streamlined department processes based on 33% staffing reduction and changing company strategy

Education

  • Trevecca Nazarene University
    Education
    2001 - 2004
  • Aurora Christian

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