Experience

Canteen of Coastal California

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Maintenance Technician

  • Apr 2022 - Present

  Responds to dispatch calls for machine repairs using company-owned vehicle. Calls on existing customers to determine adequacy of service; listens to and resolves service complaints. Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area. Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair. Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory. Prepares machines for installation at accounts; assists in installations and removals. Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair. Performs other duties as assigned. Show less


Tesla
• Denmark
• Technology, Information and Internet
• 1 - 100 Employee
• Service Technician

  • May 2019 - Mar 2022


Pearce Services

• United States
• Telecommunications
• 700 & Above Employee

• HVAC Technician

  • Sep 2018 - May 2019

  Maintaining commercial cooling systems on cell tower cooling units – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems. -Performing additional maintenance or upgrades on out of season equipment. -Conducting performance checks and regular maintenance. -Responding to service calls in a timely manner. Maintaining commercial cooling systems on cell tower cooling units – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems. -Performing additional maintenance or upgrades on out of season equipment. -Conducting performance checks and regular maintenance. -Responding to service calls in a timely manner.



Pacific Aire

• United States
• Construction
• 1 - 100 Employee

• HVAC Technician

  • Nov 2015 - Sep 2018

  • Records, sources, assigns, and tracks sales leads consisting of internet, home marketing, and referral sources • Manages cultivation of all types sales leads from acquisition to conversion • Maintains customer database system and back-office support • Records, sources, assigns, and tracks all sales leads. First point of contact in handling customer inquiries and issues • Keeps business owner informed regarding any problems or issues that need to be handled • Refers sales leads to Sales Team • Follow up with leads to insure customer satisfaction • Distribute sales leads for appointments to Sales Team • Strong written and verbal communication skills • Proficient with SucessWare software • Proficient with Microsoft Office and Outlook mail • Good organizational abilities • Calm under pressure • Data entry Show less



Boot Barn

• Retail
• 700 & Above Employee

• Assistant Manager

  • Nov 2014 - Nov 2015

  As Assistant Manager I am a leader and stand for the company by acting as a role model to my team. Assign tasks to employees to keep business running smoothly. Train and educate employees in customer service skills and sales techniques. Coach on the spot on issues related to business practices. Monitor the flow of business via visually and reports. Assist customers when they have questions, worries or complaints. Encourage employees to do well and advance within their careers. Keeping employees in high spirits and be as accommodating as possible to customers and clients. Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Mar 2010 - Nov 2014

  Sales of luxury items to high end clients.Use directive selling to meet or exceed Sell More, Make More goal. Build personal trade by developing and maintaining relationships with customers, assist the department manager in achieving department volume and productivity goals by developing and executing a business plan, coach salespeople to meet or exceed their Sell More, Make More goals, ensure salespeople are delivering outstanding customer service, partner with the department manager to ensure the customer receives the best quality, value and selection, assist the department manager in ensuring accurate inventory management and achieve shrinkage goals Show less



Verizon California

• 1 - 100 Employee

• Customer Network Engineer

  • Feb 2006 - Nov 2009

  Verizon Business Project Manage customer accounts (e.g. Vandenberg Air Force Base, Twenty Nine Palms Marine Base, Microsoft, and County School Systems) in relation to termination, renewal, or additional equipment needs of the customer. Direct project through all lifecycle phases. Coordination with various departments (e.g. Network Planning, Sales Engineers and Vendors), to design and quote the required customer inquiry. Successful in offering sales upgrades to existing customers Attaching service terms and conditions to all quoted orders. Develop and lead team members to success. Assign an interval for construction to all approved orders, and release approval to begin construction on customer premise. Research and resolve in issues regarding contract termination or renewal via previous contract terms and conditions. Accurately record weekly time reports. Show less