Director Commercial Solutions

• Jun 2022 - Present

Senior Manager, Digital Service Operations

• Mar 2019 - Jul 2022

Lead the solution engineering team for North America in selling ITSM, ITOM, and AIOPS solutions. Revamped the field enablement program across all lines of business to provide an enablement maturity model. Led the development of value engagement collateral driving alignment between product capabilities and the value selling process. Created continuous improvement process between SE team and the product management teams to rapidly deliver agile product releases.

Senior Manager, Security Operations

• Sep 2017 - Mar 2019

Led the solution engineering team supporting the security operations and automation products. Presented company strategy for security and compliance to customers and user groups. Led the development of best practices collateral for cloud security, threat intelligence, and vulnerability risk management. Developed strategies for cross-sell and upsell of portfolio.

Practice Director, Operations & Service Management

• Feb 2017 - Sep 2017

Led a business practice focused on selling and implementing solutions from HP (Microfocus), ServiceNow, and New Relic products. Managed all aspects of customer lifecycle from implementation, solution adoption, and software renewals. Developed and managed all vendor relationships for the practice. Responsible for the APM and DevOps initiatives. Led a business practice focused on selling and implementing solutions from HP (Microfocus), ServiceNow, and New Relic products. Managed all aspects of customer lifecycle from implementation, solution adoption, and software renewals. Developed and managed all vendor relationships for the practice. Responsible for the APM and DevOps initiatives.

Director ITOM Presales, Americas

• Nov 2015 - Feb 2017

Restructured the Americas field solution engineering team to support evolving business model. Developed collaboration initiative with the inside sales team to drive new logo business. Developed a tight alignment between marketing, product management, and field sales to support key selling motions. This alignment was supported through an effective solution scorecard highlight key aspects of every solution to align priorities for product, demo, and collateral development. Managed the opportunity pipeline to deliver results while leveraging partner relationships. Lead the strategic presales solution architects in support of HPE’s IT Operations Management (ITOM) business. Work with regional directors to align resources to most critical business opportunities in the Americas. Develop and drive field-led strategic sales initiatives to increase pipeline. Report critical business insights through the worldwide field success plan to product leadership. Develop strategic enablement in support of field needs aligned to product marketing initiatives with sales plays. Drive devops initiatives conjunction with Application Delivery Management (ADM) business. Drive collaboration with technical marketing and field to deliver necessary sales assets to support ITOM business. Assist in developing HPE Software connection to corporate transformation areas.

Americas Business Service Management Practice Manager

• Nov 2014 - Nov 2015

Supported the Americas Technical Sales organization for all aspects of HP Business Service Management (BSM) portfolio. Assessed and developed field readiness plan to support the regional business initiatives. Assessed field skills gaps and developed improvement plans aligned to marketing and business objectives. Led the Americas virtual community for all facets of BSM aligned to the worldwide community. Led the demo advisory board that focused on improving all facets of the demo assets.

Account Software CTO

• Feb 2012 - Nov 2014

Responsible for delivering sales results in global software accounts. Developed and executed strategic account plan to align HP Software solutions to customer needs, including Application Delivery Management (ADM), Cloud, Business Service Management (BSM), IT Service Management (ITSM), Enterprise Security, and Big Data with HP Autonomy, and HP Vertica solutions. Provided technical leadership for all presales activities within those accounts.

Solution Architect

• Nov 2010 - Feb 2012

Provided presales support for HP Software solutions focused on Financial Services Industry, including BSM, CMDB, and Automation products. Developed account relationships in strategic accounts for the purpose of driving software revenue. Facilitated the transfer of knowledge to the post-sales implementation team to ensure successful delivery of projects. Participated in marketing activities such as trade shows and customer focused events. Provided mentoring and training to peers within the HP Software presales organization. Provided account planning support for assigned sales districts.

Application Consultant

• Sep 1988 - Nov 1996

Provided software integration consulting services focused on the process control and manufacturing industries. Configured process control algorithms for distributed control systems (DCS) in support of pharmaceutical industry. Programmed supervisory control and data acquisition (SCADA) systems for the energy industry. Provided software integration consulting services focused on the process control and manufacturing industries. Configured process control algorithms for distributed control systems (DCS) in support of pharmaceutical industry. Programmed supervisory control and data acquisition (SCADA) systems for the energy industry.