Ken Henry

IT Project Tech II at Centrada Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US
Skills

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Experience

  • Centrada Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Project Tech II
      • Jan 2013 - Present

      Dallas/Fort Worth Area

  • Homebound
    • Real Estate
    • 200 - 300 Employee
    • IT Analyst/Network admin
      • Feb 2007 - Present

      supported citrix environment users, server maintenance, network security implementation, configuration of property routers/switches, adtrans, strong activity with active directory. creating and implementing backup processes for SMS databases.

  • Securus Technologies
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • IT analyst/DB admin
      • Apr 2005 - Oct 2007

      Configuring and troubleshooting sql database which was the platform that the inmate phone systems operated on. Installation and testing of phone systems inside correctional facilities.

  • Verizon
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • DSL Escalation Spvr
      • Sep 2001 - Aug 2004

      Managed team of 12 analysts in provisioning process escalation of DSL for small and large businesses. Worked closely with NOC and field in meeting SLA on completing escalations.

Education

  • Texas A&M University-Commerce
    Information Technology
    1996 - 1997
  • California State University-Dominguez Hills
    Bachelor of Science (BS), Information Technology
    1994 - 1995

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