Ken Francis

TECHNICAL MANAGER - FOAMGLAS INSULATION & BUILDING SYSTEMS at Pittsburgh Corning Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Reading, England, United Kingdom, UK

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Experience

    • Glass, Ceramics and Concrete Manufacturing
    • 1 - 100 Employee
    • TECHNICAL MANAGER - FOAMGLAS INSULATION & BUILDING SYSTEMS
      • Jul 2007 - Present

      KEY RESPONSIBILITIES TECHNICAL SUPPORT. • Provide on-going support to architects, contractors and their clients, to assist with the design and use of Foamglas in building constructions for energy and condensation control. • I have developed an excellent rapport with customers and an ability to listen to all sides of a discussion, quickly evaluate a situation and negotiate a successful outcome. • Attend site meetings providing technical assistance or solving problems resulting from product complaints. MANAGING INTERNAL SUPPORT TEAM • Overseeing the work load of internal team to provide on-going support. • I must provide clear and concise commercial and technical advice to our team to meet high customer expectations whilst maintaining profitability targets. TECHNICAL EXPERT. • My main specialisations are energy performance of buildings and acoustics with a key role in these fields. • I am registered as a CIBSE Low Carbon Consultant and have a good knowledge of both building fabric and energy design, • I have a good understanding of the mechanics of technical committee work,with an ability to develop relationships to gain support at all levels. PRODUCT DEVELOPMENT. • Investigate new opportunities & then develop systems for specific applications. • I need to be self-motivated, determined and a good organiser setting myself specific goals within a development plan. These goals must be achieved within strict timetables. I need to produce high quality reports and give strong presentations to ensure my ideas are carried forward. Show less

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • PRINCIPAL ENGINEER
      • Apr 2005 - Jul 2007

      DEVELOPING CONCEPTS • Developed concepts for a number of projects based on client’s requirements to maintain leading market position in the supply of steel. A key function was to be aware of future opportunities. • Sell concepts to key clients and agree a budget to complete the work schedule and obtaining funding for either annual agreements or individual projects. • Project profile included various Part L guidance documents for residential and non residential, technical development of a Part L model design web site, Part E robust details and sustainability projects and recycling. I offer clients technical excellence on Building Regulation issues. PROJECT MANAGMENT • Deliver project within a tight time framework and on budget. • Attend regular progress meeting with clients to ensure their input and agree progress. • Attend Building Regulation Committees representing client’s interest and maintain my company’s position as a leading centre of knowledge for the application of steel. • Ensure that client’s feel they have received a high quality valued service. Show less

    • Denmark
    • Wholesale Building Materials
    • 700 & Above Employee
    • TECHNICAL SERVICES ENGINEER
      • Aug 1997 - Apr 2005

      SALES SUPPORT. • Liase with architects, contractors and homeowners, to assist with the design and use of Rockwool Insulation products in building constructions for acoustic, thermal and fire protection. • Working with technical experts in building design & physics; I developed an extensive knowledge base which has proved a strong grounding for my career in the building sector.• Attended site meetings and undertook inspections of cavity wall installations. I needed to develop effective conflict management skills when discussing quality issues with cavity wall installers and avoiding claims at site including Honda Swindon and LG Electronics Newport.• My work involved the extensive use of computer programmes to carry out calculations.PRODUCT DEVELOPMENT.• Develop insulation systems as part of a marketing & technical team focusing on market development. Successes include the development and testing of a new flooring product to meet the requirements of the Building Regulations Part E robust standard details and a project to measure rain noise on roofs. ACOUSTIC ADVISOR. • My main specialisation was acoustics and with a key role in this field. I helped secure a number of prestigious projects including Heathrow and Hong Kong Airport roofs. • Worked on a £400K project for a high performance acoustic roof to underline the Millennium Dome involving meetings with the main contractor, consultants and design team to development and test a specification written around Rockwool products Show less

    • TECHNICAL CONSULTANT ROOFING
      • Aug 1990 - Aug 1997

      EFFECTIVE MANAGER. • Responsible for managing the Cut to Falls Department which main function was to produce an effective sales package, that included a roof layout & design using an Auto CAD computer drafting system, full specification and quotation.• I managed to double the turn over to £1million whilst still achieving a high margin.

    • MARINE CLAIMS ASSISTANT
      • Jan 1985 - Jan 1996

      • Provided the partners with marine expertise in cases involving insurance claims between the Insurers & Owners of yachts & small boats, & take statements from people involved. • Provided the partners with marine expertise in cases involving insurance claims between the Insurers & Owners of yachts & small boats, & take statements from people involved.

    • United Kingdom
    • Building Materials
    • 1 - 100 Employee
    • INTERNAL SALES ENGINEER
      • Jan 1987 - Aug 1990

      • Responsible for providing quotations, technical support & processing orders. • Received external sales training working alongside experienced sales engineers. • Responsible for providing quotations, technical support & processing orders. • Received external sales training working alongside experienced sales engineers.

  • The Bank line
    • South shields
    • MERCHANT NAVY ENGINEER CADETSHIP
      • Jan 1979 - Sep 1982

Education

  • Bracknell and Wokingham College
    City & Guilds 2D and 3D AutoCAD, Distinction
    2004 - 2005
  • Institute of Acoustics - Distance Learning Course
    Post Graduate Diploma, Acoustics & Noise Control
    1998 - 1999
  • University of Wales Institute of Science and Technology, Cardiff
    B.Sc.(Hons), Maritime Studies
    1982 - 1985
  • South Shields Marine & Technical College
    Ordinary Tec Diploma & Higher Tec Diploma, Cadetship Marine Engineering
    1981 - 1982

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