Ken Cho

Project Coordinator/Claims Manager at Martin Brattrud, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Orange County, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Japanese Elementary proficiency
  • Korean Elementary proficiency

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Experience

    • Project Coordinator/Claims Manager
      • Jul 2017 - Present

      Coordinate large projects. Process claims and warranties. Coordinate large projects. Process claims and warranties.

    • Project Coordinator
      • Oct 2015 - Present

      Schedule processed orders for production. Work with Inventory Manager to ensure adequate stock levels and timely arrival of parts. Communicate with customers to deliver orders within quoted time frames. Assess production schedule and progress to meet quoted time frames. Schedule processed orders for production. Work with Inventory Manager to ensure adequate stock levels and timely arrival of parts. Communicate with customers to deliver orders within quoted time frames. Assess production schedule and progress to meet quoted time frames.

    • Inventory Analyst
      • May 2014 - Oct 2015

      Track and maintain inventory levels. Communicate with vendors and production staff to ensure prompt delivery of parts. Project inventory levels 3 to 6 months out based on past sales level and estimated future growth. Build reports based on delivery schedules and priority dates. Track and maintain inventory levels. Communicate with vendors and production staff to ensure prompt delivery of parts. Project inventory levels 3 to 6 months out based on past sales level and estimated future growth. Build reports based on delivery schedules and priority dates.

    • Order Administrator
      • May 2013 - May 2014

      Confirm orders for accuracy and details. Enter orders into custom FoxPro system for processing and production.

    • Production Assistant/Inventory Management
      • Jul 2011 - May 2013

      Assist in writing up work orders for factory output. Manage inventory and stock which include making vendor orders using QuickBooks and maintain in house inventory management system.

    • Customer Service Representative/Claims Specialist
      • May 2010 - Jul 2011

      Communicate order status with customers. Take in warranty and damage claims and work to find prompt resolution. Grow customer satisfaction and retention. Communicate via telephone and email.

    • United States
    • Retail
    • Sales Associate
      • May 2009 - May 2010

      Provide customer service and sell vacuums, microwaves, sewing machines, and mattresses. Help maintain a tidy and presentable sales floor. Regularly move stock to and from the sales floor. Provide customer service and sell vacuums, microwaves, sewing machines, and mattresses. Help maintain a tidy and presentable sales floor. Regularly move stock to and from the sales floor.

    • United States
    • Retail
    • 700 & Above Employee
    • Game Advisor
      • Oct 2005 - Jan 2009

      Maintain sales floor. Sell video games, video game related accessories and hardware. Provide top notch customer service. Inform customers to help them make purchasing decisions. Maintain sales floor. Sell video games, video game related accessories and hardware. Provide top notch customer service. Inform customers to help them make purchasing decisions.

Education

  • Cypress College
    Liberal Arts and Sciences, General Studies and Humanities
    2001 - 2008

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