Experience

Mittoni Pty. Ltd.

• Account Manager

  • Feb 2011 - Present

  Building and maintaining a healthy relationship with key clients to maximize revenue, help addressing clients’ needs within company’s product category; ensure clients’ demands to be satisfied, as well as exploring new business opportunities; Maintaining and expanding a business pipeline to exceed branch goals for revenue and contribution margin; Providing to assigned clients with professional knowledge and advises, help clients familiarize new/existing products, encouraging clients to expand their product line, hence find new income revenue well maximize existing revenue for both employer and clients; Preparing account development plans for each major client, addressing clients current needs and potential new sales points; Gathering information about market trends and competitor movements; Helping with order entry and processing, providing sales invoice and monthly statements; Handling of account receivable, customer refunds and credits; Building relationships with suppliers and business partners in order to providing competitive price/service to clients; Implementing process to track order delivery problems; Show less



Mootouman Image Works

• Administrative Assisstant

  • Mar 2009 - Feb 2011

  Processes invoices and other miscellaneous payments; Responds to customers’ and suppliers’ enquiries (mail, phone, email) including communication with international grantees and colleagues; Assists with the management for business develop strategy planning and prepares reports; Monitors invoices and presents graphic data reports; Ensures that clients and suppliers database is kept updated; supports all related data tracking systems; Supports creation of semiannual docket including income and expense data collection and analysis, write-up generation, and compliance; Developed dynamic pricing system; Built good relationship with some quality clients and established long-term cooperating relationships; Developed strategic development plan for business, which ensures the business running smoothly; Show less