Experience

Olympia Steel Buildings Canada

• Canada
• Building Materials
• 1 - 100 Employee

• Project Estimator/Structural Design

  • 2018 年 4 月 - - 至今

  Designing and creating buildings from concept to completion. Since 2018 I have been helping my customers design and build their projects with much success. ✦My role:➜ Generate leads and negotiate contracts with potential clients.➜ Prepare reports and sales presentations➜ Provide quote packages.➜ Arrange transportation for buildings.➜ Build and maintain relationship with existing customers.✦Key Responsibilities:➜ Managed new and existing sales account, leveraging company supplied leads, creating sales and developing relationship with contractors.➜ Delivered corporate sales pitches through multiple channels, to ensure thoroughly understanding of features, benefits and responses.➜ Prepared quotes and proposals for new and existing clients.➜ Cold called customers in a professional and friendly manner.



eShipper

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Executive

  • 2015 年 2 月 - 2019 年 6 月

  -Develop and maintain customer relationships-Ensure customer saves on both hard costs in shipments as well as soft costs on time/processes.-Provide logistics expertise, customized solutions and ongoing support to existing eShipper customers-Coordinate, prepare and execute formal presentations to existing and potential customers-Uncover and land new business for eShipper/Canada Worldwide Services-Liaise with other departments within the organization for the purpose of client issue resolution-Liaise with executives in other departments of eShipper/Canada Worldwide Services to provide an overall supply chain solution utilizing all modes of transportation to customers and prospects-Logistics consulting- domestic and international shipping solutions-Managing a portfolio of existing customers, Utilizing CRM for mass marketing campains-Service customers in Cantonese and Mandarin in the case of foreign client relations. -Relieving acute operational pain points to increase work flow and efficiency.-Provide detailed pipeline reports and up keeping metrics for marketing purposes.



Wild Eye Designs

• Consumer Goods
• 1 - 100 Employee

• Ecommerce Consultant

  • 2017 年 3 月 - 2017 年 5 月

  -Increasing conversion rates on Amazon by optimizing keywords and search terms in conjunction with Google Adwords-Maintain competitiveness within Amazon Buy Box to above 80% on top 20 percent of listings-Advise Marketing as well as Design team on trends within our targeted demographicsImprove overall listing quality and visibility -Increasing conversion rates on Amazon by optimizing keywords and search terms in conjunction with Google Adwords-Maintain competitiveness within Amazon Buy Box to above 80% on top 20 percent of listings-Advise Marketing as well as Design team on trends within our targeted demographicsImprove overall listing quality and visibility



Dealeaz Inc.

• Customer Service Officer

  • 2017 年 1 月 - 2017 年 4 月

  -Enriching customer experience by decreasing first response time to within 12 hours-Increasing tickets solved per hour by creating situationally relevant macros for use by customer support team.-Ensuring Ticket responses exceed customer expectations through personalized answers and solutions that consistently maintain both relevancy and clarity. -Enriching customer experience by decreasing first response time to within 12 hours-Increasing tickets solved per hour by creating situationally relevant macros for use by customer support team.-Ensuring Ticket responses exceed customer expectations through personalized answers and solutions that consistently maintain both relevancy and clarity.