Experience

HealthBay Clinics

• United Arab Emirates
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Department

  • Oct 2021 - Present



Transcom

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center Representative

  • Jul 2018 - Nov 2019

  -Answering phones from customers professionally and responding to customer inquiries and complaints. -Handling and resolving customers complaints regarding billing problems. -identifying, escalating priority issues and reporting to the high level management. -Routing inbound calls to the appropriate resources. -Answering phones from customers professionally and responding to customer inquiries and complaints. -Handling and resolving customers complaints regarding billing problems. -identifying, escalating priority issues and reporting to the high level management. -Routing inbound calls to the appropriate resources.



Parfums Christian Dior

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Freelance

  • Jan 2016 - May 2018

  I've worked with Dior as a freelancer for 2 years. I've maintained, organized stock shelves. Informed customers about all product lines and services offered by the company. Held each team member accountable for achieving brand and performance goals. Balanced the needs of multiple customers simultaneously in a fast-paced environment. Communicated information to customers about product qulaty, value and style. Maintained visually appealing and effective displays from the entire store. I've worked with Dior as a freelancer for 2 years. I've maintained, organized stock shelves. Informed customers about all product lines and services offered by the company. Held each team member accountable for achieving brand and performance goals. Balanced the needs of multiple customers simultaneously in a fast-paced environment. Communicated information to customers about product qulaty, value and style. Maintained visually appealing and effective displays from the entire store.