Coding Lead

• Aug 2020 - Present

Revenue Cycle Manager

• Aug 2019 - Aug 2020

Revenue Integrity Analyst

• Nov 2016 - Mar 2019

Anesthesia coding; denial review; audit offshore staff; denials committee Anesthesia coding; denial review; audit offshore staff; denials committee

Practice Lead

• May 2016 - Nov 2016

Certified Professional Coder

• Sep 2015 - Apr 2016

Facilitated implementation of new billing office processes; coordinated mapping of procedure codes to carriers in new software system; provided ICD-10 information for lab staff; trained billing staff on correct coding/modifier requirements; assisted in creating fee schedule for services; keyed demographics and charges; provided follow-up/collection on submitted claims; pursued continuing education and updated processes in order to remain current on changes in pathology coding; other duties as requested. Show less

Client Account Manager

• May 2008 - Jul 2011

Managed the day-to-day billing operations for several anesthesia groups throughout Texas; verified claims submission guidelines were met; ensured correct reimbursement was received; reviewed correspondence and corrected/appealed claims; reviewed medical records to ensure proper entry of anesthesia times, providers, procedure and diagnosis coding; answered patient and provider phone calls and resolved issues; keyed charge and payment batches when necessary; provided monthly reports to providers; trained and supervised in-house and outsource staff; assigned work to staff; monthly and quarterly audits of charge entry and collection staff; constantly reviewed workflow to ensure timely release of batches; participated in monthly meetings with providers; answered practice questions/resolved issues as necessary; coordinated with managers of outsourced employees in order to quickly resolve any questions/issues; other duties as requested. Show less

Office Assistant II

• Jul 2006 - Oct 2007

While attending college full-time, worked as an office assistant in the Department of Continuing Education at UT Arlington; responsible for scheduling students in classes; assigning classes to classrooms throughout campus; maintaining course materials for instructors; reporting students' completion of certifcation programs; ordering supplies; all office responsibilities as requested. While attending college full-time, worked as an office assistant in the Department of Continuing Education at UT Arlington; responsible for scheduling students in classes; assigning classes to classrooms throughout campus; maintaining course materials for instructors; reporting students' completion of certifcation programs; ordering supplies; all office responsibilities as requested.

Medical Office Specialist Instructor

• Dec 2005 - May 2006

Instructed 25+ students on all aspects of medical office work, including use of general office machinery; trained students on use of computer software packages, including MS Word and Medisoft; transcription; medical terminology; anatomy and physiology; law and ethics, including HIPAA and ADA requirements; CPR and first aid; professional communication; coding and billing; office management; conflict resolution, etc. Instructed 25+ students on all aspects of medical office work, including use of general office machinery; trained students on use of computer software packages, including MS Word and Medisoft; transcription; medical terminology; anatomy and physiology; law and ethics, including HIPAA and ADA requirements; CPR and first aid; professional communication; coding and billing; office management; conflict resolution, etc.

Office Manager

• Sep 2002 - Dec 2005

Responsible for all coding, billing and collections; maintained records/coordinated physician’s schedule for expert witness testimony; managed accounts payable; bookkeeping; typed office correspondence; maintained current physician credentialing, licensing and professional applications; assisted patients with health concerns and billing questions; scheduled patient office appointments and surgeries; responsible for timely bank deposits; reconciled checkbook balance on a regular basis; processed payroll for three employees; responsible for troubleshooting of computer network; negotiated hospital and insurance contracts. Show less

Insurance Billing Specialist

• May 2001 - Aug 2003

Coding and billing for all office and hospital visits; insurance collections; assisted with bookkeeping; filled in for nurse as needed. Coding and billing for all office and hospital visits; insurance collections; assisted with bookkeeping; filled in for nurse as needed.

Finance Secretary

• Jul 2000 - Nov 2001

Assisted visitors to school; computer system supervisor for campus; budget and finance; accounts payable; inventory and ordering of supplies; payroll for 100+ employees; substitute calling and payroll; administrative assistant to principal; typed all school correspondence; scheduled student hearings; heavy customer service. Assisted visitors to school; computer system supervisor for campus; budget and finance; accounts payable; inventory and ordering of supplies; payroll for 100+ employees; substitute calling and payroll; administrative assistant to principal; typed all school correspondence; scheduled student hearings; heavy customer service.

Office Manager

• Sep 1998 - Jul 2000

Heavy interaction with public; coding, billing and collections; accounts payable/receivable; payroll; supervised and trained staff; installed computer software; troubleshooting for computer network; maintained current licensure; negotiated insurance contracts; answered calls; scheduled meetings and appointments; acted as back-up for front and back office employees; drug study administrator, maintained drug study data; ordered office supplies; filing; all other general office duties as required. Heavy interaction with public; coding, billing and collections; accounts payable/receivable; payroll; supervised and trained staff; installed computer software; troubleshooting for computer network; maintained current licensure; negotiated insurance contracts; answered calls; scheduled meetings and appointments; acted as back-up for front and back office employees; drug study administrator, maintained drug study data; ordered office supplies; filing; all other general office duties as required.

EKG Technician

• Mar 1996 - Nov 1999

Performed EKG testing throughout the hospital; time management for availability as needed in emergency room; responded to cardiac arrest codes, filing, other duties as requested. Performed EKG testing throughout the hospital; time management for availability as needed in emergency room; responded to cardiac arrest codes, filing, other duties as requested.

Administrative Assistant/Transcriptionist

• Feb 1996 - Sep 1998

Collections, coding and billing; accounts payable; scheduling; back-up for front office employees; answered phones; filing; transcription for two physicians; special projects as requested. Collections, coding and billing; accounts payable; scheduling; back-up for front office employees; answered phones; filing; transcription for two physicians; special projects as requested.

Assistant Office Manager

• Nov 1993 - Aug 1996

Interacted with all visitors to office; trained and supervised employees; scheduled appointments; maintained current licensure; negotiated insurance contracts; transcription; pre-certification of procedures; drug study administrator, maintained drug study data; coding, billing and collections; ordered supplies; other duties as requested. Interacted with all visitors to office; trained and supervised employees; scheduled appointments; maintained current licensure; negotiated insurance contracts; transcription; pre-certification of procedures; drug study administrator, maintained drug study data; coding, billing and collections; ordered supplies; other duties as requested.