Experience

• 

  Ana Global Inc.

  • Union City, California, United States

  • Manager

    • Jul 2022 - Present
    • Union City, California, United States

    • Manage and handle the company operation in US and China.• Create and implement company policies and procedures.• Recruit and train new employees.• Troubleshoot vendor, employee and customer issues.• Manage and troubleshoot SAP system, computers and networking issues.• Analyze sales performance for sales improvement.• Analyze products performance for sales improvement and search for new opportunities.• Design and create Marketing and advertising material using Access, Power Point and others apps. • Create and update the company website.• Attend and coordinate trade shows to promote the company and products.• Follow up new products with the overseas factory.

• 

  Ana Furniture

  • Union City, California, United States

  • Operations Manager

    • Apr 2012 - Oct 2023
    • Union City, California, United States

    • Oversee and manage the whole company operations including sales, purchasing, inventory, accounting, marketing, warehousing, SAP system and networking.• Recruit and train employees in different departments.• Implement and enforce the company policies and procedures in every department.• Analyze each department performance for efficiency and productivity improvement.• Analyze sales performance and create various strategies to meet the sales goal.• Troubleshoot customer and employee conundrum.• Manage and maintain SAP system, computers and networking.

• 

  Kinwai USA Inc

  • Hayward, CA

  • Operations Manager

    • Apr 2004 - Apr 2012
    • Hayward, CA

    • Manage and oversee the company operation.• Create and implement employee handbook, company policies and procedures.• Recruit and train new employees.• Troubleshoot vendor, employee and customer issues.• Setup, manage and troubleshoot SAP system, computers and networking issues.• Analyze sales performance for sales improvement.• Analyze products performance for sales improvement and search for new opportunities.• Create and update the company website.• Attend trade shows to promote products.• Follow up new products with the overseas factory.

• 

  Universal Sports

  • 2545 Taylor Street, San Francisco, CA 94133

  • Owner

    • Jan 1992 - Sep 2001
    • 2545 Taylor Street, San Francisco, CA 94133

    • Manage day-to-day operation. • Update and maintain the store appearance.• Create and update company policies and procedures.• Maintain and troubleshoot POS system.• Purchasing, merchandising, advertising, marketing and selling.• Recruit, train and schedule employees.• Troubleshoot vendors, employees and customer issues.• Account payable, account receivable, payroll and tax filing.• Banking, reporting, analyzing, budgeting and planning.