Experience

Ana Furniture

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Apr 2012 - Present

  • Oversee and manage the whole company operations including sales, purchasing, inventory, accounting, marketing, warehousing, SAP system and networking. • Recruit and train employees in different departments. • Implement and enforce the company policies and procedures in every department. • Analyze each department performance for efficiency and productivity improvement. • Analyze sales performance and create various strategies to meet the sales goal. • Troubleshoot customer and employee conundrum. • Manage and maintain SAP system, computers and networking. Show less



Kinwai USA Inc

• United States
• Design Services
• 1 - 100 Employee

• Operations Manager

  • Apr 2004 - Apr 2012

  • Manage and oversee the company operation. • Create and implement employee handbook, company policies and procedures. • Recruit and train new employees. • Troubleshoot vendor, employee and customer issues. • Setup, manage and troubleshoot SAP system, computers and networking issues. • Analyze sales performance for sales improvement. • Analyze products performance for sales improvement and search for new opportunities. • Create and update the company website. • Attend trade shows to promote products. • Follow up new products with the overseas factory. Show less



Universal Sports

• 2545 Taylor Street, San Francisco, CA 94133

• Owner

  • Jan 1992 - Sep 2001

  • Manage day-to-day operation. • Update and maintain the store appearance. • Create and update company policies and procedures. • Maintain and troubleshoot POS system. • Purchasing, merchandising, advertising, marketing and selling. • Recruit, train and schedule employees. • Troubleshoot vendors, employees and customer issues. • Account payable, account receivable, payroll and tax filing. • Banking, reporting, analyzing, budgeting and planning. • Manage day-to-day operation. • Update and maintain the store appearance. • Create and update company policies and procedures. • Maintain and troubleshoot POS system. • Purchasing, merchandising, advertising, marketing and selling. • Recruit, train and schedule employees. • Troubleshoot vendors, employees and customer issues. • Account payable, account receivable, payroll and tax filing. • Banking, reporting, analyzing, budgeting and planning.