Experience

Seattle Housing Authority

• United States
• Government Administration
• 300 - 400 Employee

• Assistant Property Manager

  • Oct 2018 - Present

  managing public housing

• Leasing Agent

  • Oct 2021 - Feb 2023

  Housing Authority Low Income qualification and Interview applicant



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Wells Fargo Business Specialist

  • Sep 2008 - Present

  •Effective organizational, multi tasking, and prioritizing skills•Excellent verbal, written, and interpersonal communication skills•Experience meeting sales goals, including credit products and partner referrals•Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues•High motivation with ability to successfully meet individual and team goals•Ability to work independently without supervision•Basic Microsoft Office (Word, Excel, and Outlook) skills•Prior experience in a role as a business advocate•Basic knowledge and understanding of retail and/or small business products and strategies•Knowledge and understanding of sales prospecting and generating referrals •Knowledge and understanding of banking products and services•Knowledge and understanding of mortgage industry and retail banking operations•Experience sourcing small business clientele•Ability to provide exceptional customer satisfaction to retain and grow customer banking relationships•Experience leading or participating in events and activities for local networks or professional organizations, such as the chamber of commerce, professional business groups, or chapters of national organizations such as the United Way•An AA/AS degree or higher in business or finance •Wells Fargo retail, business, or mortgage experience Show less

• Business Specialist

  • Jul 2009 - Oct 2018



Safeway

• Retail
• 700 & Above Employee

• supervisor

  • Sep 1993 - Present

  *Focus on positive customer service/satisfaction experience and ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service *Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents, reconciling cash with sales receipts, reports, inventories and supervising all store personnel in absence of Store Manager and First Assistant Store Manager *Maintain, encourage and possess an "owner mentality" *Monitor product display accuracy and appearance to implement promotions ensuring presentation, pricing and signage are properly displayed and presented according to established practices and plans and ordered in a manner to maintain in-stock conditions *Monitor all vendors to ensure proper adherence to our standards *Ensure that compliance with all federal, state, local agency, company policies and procedures are properly followed, including, security, safety, food handling and sanitation, weights and measures, refrigeration, wage and hour, etc. *Maintain appropriate professional relationship with union officials and ensure compliance with collective bargaining agreement provisions, if applicable *Create a rewarding work environment where our employees feel valued and empowered *Replace stock in display areas as needed. May be responsible for counting out-of-stock products *Perform various paperwork including employee evaluations, corrective action plans, job postings and product recalls *May be responsible for completing close-of-day function in office *Works in every department of store as needed, except meat and pharmacy *Ensure store is maintained to company standards Show less