Kelvin Tea

Business Development Executive at Inland Capital Services Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Singapore
    • Business Consulting and Services
    • 1 - 100 Employee
    • Business Development Executive
      • May 2021 - Present

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Broadband solution specialist
      • Sep 2018 - May 2021

      Establish a professional, working, and consultative, relationship with the client, by developing a basic understanding of the unique business needs of the client within their industry.Support account managers by responding to customer requests in specialty area.Describe benefits of solutions, services, products, during selling process. Establish a professional, working, and consultative, relationship with the client, by developing a basic understanding of the unique business needs of the client within their industry.Support account managers by responding to customer requests in specialty area.Describe benefits of solutions, services, products, during selling process.

    • Wholesale Building Materials
    • 1 - 100 Employee
    • Sales Executive
      • Oct 2016 - Sep 2018

      • Consistently meet or exceed monthly sales, quality, productivity, and customer service goals. • Make proactive contacts with existing customers, and potential customers.• Leverage a consultative selling approach with decision makers. Identify customer needs, and recommend products and services that meet customer needs. • Work to continually improve selling skills. Listen to and incorporate coaching feedback and new techniques learned in sales training sessions, and becomes a product/service expert. Understand features, benefits and product changes, and keep current with industry and competitor information, then incorporate knowledge within selling approach, as needed. •Build a strong sales pipeline. Identify customers who may purchase products and services at some point in the future, and plan and schedule follow-up communication. Work primarily with construction , plumbing water sanitary industry. • Utilize a customer relationship management system (CRM) to plan, prioritize, track and measure selling activities. Create and input weekly sales forecast, and update customer contact information.• Handle incoming telephone calls, voicemail or email from customers and prospects that are sales related. Use proactive email communication, to complement telephone or in-person communication with customers.

    • Market Research
    • 1 - 100 Employee
    • Sales Representative
      • Feb 2015 - Mar 2016

      ·Serves customers by selling products and meeting customer needs.·Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.·Adjusts content of sales presentations by studying the type of sales outlet or trade factor.·Focuses sales efforts by studying existing and potential volume of dealers.·Submits orders by referring to price lists and product literature.·Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.·Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.·Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.·Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.·Provides historical records by maintaining records on area and customer sales.

Education

  • Tunku Abdul Rahman University College
    Diploma, Banking, Corporate, Finance, and Securities Law
    2012 - 2014

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