Experience

NetAssist GROUP

• Malaysia
• Computer and Network Security
• 1 - 100 Employee

• Senior Account Manager

  • Juli 2022 - –Heute



Think Cloud Sdn Bhd

• Senior Business Development Manager

  • Dez. 2021 - Aug. 2022



Total Integrated System Sdn Bhd

• Project Manager

  • Juli 2016 - Dez. 2021

  The company is a local system integration company. Selling products and services such as IT infrastructures, Wired and wireless solutions, surveillance systems, home automation systems and others. Responsibilitis:Handling overall project delivery such as project requirement identification, drafting commercial documents, resources and schedule planning, risk management and mitigation plan, vendor management and incident management, conduct UAT and project closure.Turnover: Average of RM6 millionReporting To: Sales ManagerAchievement as Project Manager:a.) HPE ATP - Storage Solutions V2b.) HPE Sales Certified - Aruba Products and Solutions [2017]c.) HPE Sales Certified - IT Business Conversations [2017]



Getronics

• Netherlands
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager/Shared Services Manager

  • Juli 2012 - Juli 2016

  Project Manager/Shared Services Manager, Getronics Solutions Sdn Bhd (July 2012 – July 2016)The company is a Netherland Multinational specializing in information technology managed services. Key customers such as Shell, MAS, Merck Sharp & Dohme and others. Annual turnover for APAC of 21 million Euros, globally 600 million Euros.Responsibilities as Project Manager/Shared Services Manager: a.) Handled shared services team of 13 engineers.b.) Handled ICT projects for clients and ensure SLA met.c.) Handled internal ICT incident management and managed IT projects initiated by Global IT team. d.) Managed internal company BCP site and IT inventory.e.) Managed office infrastructure such as cabling, aircon, fixtures and others.f.) Managed company warehouse. Reporting To: Regional Director, Program Management Office, APACSubordinates: 13 staffs of companyAchievement as Project Manager: a.) Spot Award – Excellent Performance, Exceptional effort and commitment in Q3 2013.b.) Process Owner of Internal IT for ISO27001 (Asset Management & Logical Access Control)c.) Implementation of second layer security for office door access system.



Getronics Solutions Malaysia

• Deskside Support Analyst

  • Juli 2008 - Juli 2012

  The company is a Netherland Multinational specializing in information technology managed services. Key customers such as Shell, MAS, Merck Sharp & Dohme and others. Annual turnover for APAC of 21 million Euros, globally 600 million Euros.Responsibilities as Deskside Support Analyst: a.) Managed ICT incidents and closed within SLA.b.) Single point of contact between regional and local IT for project implementationc.) Vendor Management.d.) Involvement in new employee orientation briefing for IT division.e.) Reviewed and proposed process improvement for IT division.Reporting To: Associate Director – IT Account Management Subordinates: 0Achievement as Deskside Support Analyst:a.) Award of Excellence, 2010, (End User Computing, EUC Windows 7 Project Implementation) b.) Award of Excellence, 2011, (Full Disk Encryption, FDE Project Implementation)