Kelsi Kibler

Membership Sales Manager at Coral Ridge Country Club
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Contact Information
us****@****om
(386) 825-5501
Location
Miami-Fort Lauderdale Area, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency
  • Russian Limited working proficiency

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Credentials

  • Hospitality and Tourism Management
    Florida Atlantic University - College of Business
    May, 2020
    - Nov, 2024
  • Hospitality Management Course
    University of Pennsylvania
    Apr, 2020
    - Nov, 2024
  • Speaking for Leaders Workshop
    -
    Nov, 2018
    - Nov, 2024
  • PCMA Membership/Marketing Professional
    PCMA
    Oct, 2018
    - Nov, 2024
  • Certified Tanning Consultant
    Darque Tan
    Dec, 2014
    - Nov, 2024
  • Certificate of Completion
    Social Media Marketing University
    Sep, 2013
    - Nov, 2024

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Membership Sales Manager
      • May 2018 - Present

      • Enrolling new Members into the Club• Responsible for achieving the Club’s Membership sales goals• Ensures the enrollment process is complete and records Membership profile information• Maintain prospect database (CRM system is ACT) in accordance with standards utilizing the system functionality to stay organized, generate reports, etc.• Represent the Club in city and community activities and organizations to provide awareness of the Club and to develop sources for prospective Club Members• Work with Marketing Department to develop programs and social media campaigns to create awareness and brand recognition.• Conduct sales tours of the facility for prospective clients• Monitor facility activities and make recommendations to improve customer service and/or operational efficiencies.

    • Assistant Merchandiser
      • May 2017 - Jun 2018

      • Research upcoming trends through competitive analysis, street style, other hospitality outlets (Resorts, golf shops, etc.) and local magazines on a monthly basis.• Assisted in vendor selection and in developing and maintaining strong vendor partnerships. Assists in monitoring industry trends and in evaluating competition and attends major markets as feasible and necessary. Ensures merchandise samples are maintained accordingly.• Purchasing, Allocation, and Replenishment: Assisted in managing the timely placement and maintenance of purchase orders. Executes returns to vendors as negotiated and necessary. expertise for other users. • Open-to-Buy Monitoring: Assists in the bi-monthly forecasting of sales and inventories through the OTB review process. Executes the markdown projection process and provides information for the projection and negotiation of vendor allowance. Supports the development and execution of aged inventory exit strategies. Monitors vendor to store receipt flows, and actual to planned receipts. Assisted in providing information for the monitoring of inventory productivity, and the analysis of vendor profitability. Monitors and evaluates the vendor received not ordered compliance report.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Promotional Specialist
      • Sep 2018 - Mar 2020

      Activations, Demos, Wet Sampling and Events for products under the Bacardi portfolio.

    • Store Manager
      • Nov 2016 - May 2017

      •Managed 10-12 Person Staff and Schedule • Day to day operations • Booked events to showcase and advertise our clothing • Maintained budgets for marketing and payroll • Customer retention and satisfaction • Exceeded monthly and yearly sales goals• Managed online orders on multiple websites that carried our clothing• Helped purchase inventory

    • United States
    • 1 - 100 Employee
    • Manager
      • Dec 2014 - Nov 2016

      Monitor and manage daily operations of my salon.Work with District Manager in setting membership and product sales goals.Manage tanning consultants and ensuring they stayed up to date with industry trends, brand awareness and new products.Train, review, and coach performance of sales associates.Monitoring labor daily and creating staff schedules.In charge of all human resource functions for Tanning Consultants including interviewing, hiring, training, disciplining and terminating.Leading by example providing excellent client service by greeting clients, building relationships with clients, selling memberships, and retail products.Maintaining professional and impeccably clean salon environment for staff and clients.Generating productivity reports, approving payroll, bank deposits, inventory and ordering salon supplies.Controlling top line revenue and expenses.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Assistant Manager
      • Apr 2014 - Dec 2014

      Managing customer relations within the store and maintaining equal quality and quantities.

    • United Kingdom
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Sales Counselor
      • Jan 2014 - Sep 2014

      Selling MembershipsOrganizing Social Events for PromotionManaging Business RelationsCustomer ServiceEnsuring My Clients Had a Safe and Effective WorkoutSelling Personal Training

    • United States
    • Retail
    • 700 & Above Employee
    • Fit Model
      • May 2013 - Mar 2014

      Modeling the clothes that were designed for the upcoming seasonTaking direction from photographers Being able to adapt to new environments very quickly for photos

    • Marketing
      • May 2012 - Jan 2014

      MarketingSalesCustomer ServiceMaintaining Gym's CleanlinessEnsuring Clients had a productive and safe workout environmentTraining new EmployeesLeading by example in sales and customer service

    • Fit Model
      • Apr 2011 - Feb 2012

      Modeling Limited Brands clothing

Education

  • Florida Atlantic University - College of Business
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2017 - 2020
  • Florida Atlantic University
    Associate's degree, Business, Management, Marketing, and Related Support Services
    2015 - 2017

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