Experience

mackaywong

• Canada
• Design Services
• 1 - 100 Employee

• Business Resource Director

  • May 2022 - Present

• Community Director

  • Nov 2019 - Dec 2022

  • Managed, directed, and organized the operations of the business, as well as various aspects in relation to each community inside and outside of the organization• Aspects consisting of: Partner Logistics, IT Systems, Office Management and Environment, Events• Communities consisting of: Partners, Designers, Admin, Clients, Consultants, Suppliers

• Executive + Communications Coordinator

  • Feb 2018 - Nov 2019

  • Provided daily assistance and support to two C-Level Business Executives.• Coordinated calendars and contacts, scheduled meetings including Zoom, WebEx, Microsoft Teams, and Conference Calls, organized and booked travel arrangements, handled correspondence, managed expenses, ordered supplies, arranged supplier meetings and lunch and learns, and planned events.• Managed and troubleshot all IT issues.• Managed communications and social media platforms.• Led communications team and kept team on track with overall strategy.• Organized and coordinated content calendar.• Delivered content via LinkedIn, Facebook, Instagram, Twitter, and Pinterest. Show less

• Executive Coordinator

  • Feb 2015 - Feb 2018

  • Greeted visitors and answered telephone calls in a timely and professional manner. Handled their inquiries and provided the appropriate information according to their needs.• Reorganized the office to improve the efficiency of the designer’s work.• Ensured award submissions are prepared and submitted on time.• Organized and updated the sample library on a weekly basis.• Assisted designers with office and design tasks.



Oliver & Bonacini Hospitality

• Canada
• Hospitality
• 400 - 500 Employee

• Event Server, The Arcadian

  • Apr 2014 - Feb 2015

  • Assisted in the preparation, setup, maintenance, and cleanup of event spaces. • Delivered food and beverage to the appropriate tables as directed by Managers, ensuring food quality and presentation. • Adhered to company health and safety standards at all times. • Assisted in the preparation, setup, maintenance, and cleanup of event spaces. • Delivered food and beverage to the appropriate tables as directed by Managers, ensuring food quality and presentation. • Adhered to company health and safety standards at all times.



Zipcar

• United States
• Consumer Services
• 300 - 400 Employee

• Brand Ambassador + Member Services Associate

  • Mar 2014 - Jul 2014

  • Constructed temporary event sites for the promotion of the companies’ brand by informing and educating potential customers, securing memberships, and increasing company sales. • Provided information and answered questions at various trade shows ensuring exhibitor and attendee satisfaction. • Resolved member issues, according to company policies, in a timely follow-up. • Constructed temporary event sites for the promotion of the companies’ brand by informing and educating potential customers, securing memberships, and increasing company sales. • Provided information and answered questions at various trade shows ensuring exhibitor and attendee satisfaction. • Resolved member issues, according to company policies, in a timely follow-up.



decoreight

• Toronto, Canada Area

• Creative Director

  • Feb 2011 - May 2014

  • Created and designed critical paths for client’s events. • Arranged meetings with clients to plan and finalize details for their events, weddings, and photo shoots. • Photographed events, including engagements, weddings, individual, and family photo shoots. • Created and designed critical paths for client’s events. • Arranged meetings with clients to plan and finalize details for their events, weddings, and photo shoots. • Photographed events, including engagements, weddings, individual, and family photo shoots.



RBC

• Canada
• Banking
• 700 & Above Employee

• Account Service Agent

  • May 2010 - Aug 2013

  • Processed over 30 mortgage and homeline applications per day. • Provided all required consolidated information to RBC Research and Development, and client legal representatives. • Ensured proper procedure was used to transfer funds to lawyers depending on closing dates. • Processed over 30 mortgage and homeline applications per day. • Provided all required consolidated information to RBC Research and Development, and client legal representatives. • Ensured proper procedure was used to transfer funds to lawyers depending on closing dates.



Car2Go Canada Ltd.

• Toronto, Ontario, Canada

• Brand Ambassador

  • 2013 - 2013

  • Constructed temporary event sites for the promotion of the companies’ brand by informing and educating potential customers, securing memberships, and increasing company sales. • Provided information and answered questions at various trade shows ensuring exhibitor and attendee satisfaction. • Constructed temporary event sites for the promotion of the companies’ brand by informing and educating potential customers, securing memberships, and increasing company sales. • Provided information and answered questions at various trade shows ensuring exhibitor and attendee satisfaction.