Kelsey Jones

Customer Success Manager at Goalbook
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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Bio

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Credentials

  • Customer Success Management Fundamentals
    LinkedIn
    May, 2023
    - Nov, 2024
  • Foundations of Learning Management Systems (LMS)
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • EC-12 Special Education
    Texas State Board of Education
    Jun, 2015
    - Nov, 2024
  • 8-12 Social Studies Certificate
    Texas State Board of Education
  • ESL Supplemental
    Texas State Board of Education
  • Principal
    Texas State Board of Education

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Success Manager
      • Jul 2023 - Present

    • United States
    • Education Management
    • 1 - 100 Employee
    • Associate Principal
      • Jun 2017 - Jun 2023

      • Achieved 15% increase in long-term teacher retention by employing various retention strategies, such as professional development opportunities, mentorship programs, and recognition initiatives. • Initiated comprehensive campus-wide academic programs, including advanced academics and support for special populations, while evaluating curriculum and instruction design. • Executed comprehensive master schedule factoring in the needs and preferences of 400+ new students over five years, while incorporating student choice through elective courses, specialized programs, and flexible scheduling options. • Increased teacher efficacy by creating individual improvement plans for struggling faculty, leading to campus-wide improvement in evaluation scores. • Boosted student engagement and outcomes by developing and implementing a consistent Instructional Framework. • Coordinated campus events, including graduation, scholarship banquets, and academic recognition for students. • Designed campus Return to Learn plan after Covid-19 campus shutdowns, while prioritizing safe/healthy environment and allowing for continued learning and academic progress. Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Campus Instructional Coach
      • Aug 2014 - Jun 2017

      • Boosted standardized test scores by 20% through the implementation of effective teaching methods, tailored curriculum, and targeted interventions.• Optimized district assessments by streamlining the process, reducing redundancies, and leveraging technology, which resulted in a 33% increase in instructional time for teachers and students.• Elevated student engagement and achievement by expanding the Advanced Placement Program, developing supportive resources and incentives, and collaborating with teachers/counselors, leading to 10% increase in student participation.• Devised and executed customized coaching plans for teachers by utilizing differentiated approaches to cater to individual needs, leading to leading to improved student outcomes.• Identified and addressed student learning gaps to increase student performance on End of Course tests by coordinating intervention plans and leading regular data digs.• Enabled timely interventions for struggling students and increased student achievement by facilitating the creation of bi-weekly short-cycle student assessments. Show less

    • Social Studies Teacher
      • Jul 2012 - Jul 2014

      • Utilized innovative teaching strategies, technology integration, and student-centered approaches to develop and deliver impactful classroom experiences resonating with 9th-grade learners.• Cooperated with fellow teachers, instructional coaches, and school administrators to share best practices, receive feedback, and continuously improve the quality and effectiveness of the lessons and assessments.

  • New Frontiers Charter School
    • San Antonio, Texas Metropolitan Area
    • 6th grade Math Teacher, Basketball and Soccer Coach
      • Nov 2011 - Jun 2012

      6th grade Math and 6-8 Social Studies Teacher, Volleyball, Cross Country, Basketball, and Tennis Coach 6th grade Math and 6-8 Social Studies Teacher, Volleyball, Cross Country, Basketball, and Tennis Coach

  • Lytle Jr. High
    • Lytle, Texas, United States
    • 6th Grade Math and 6th-8th Grade Social Studies Teacher and Coach
      • Aug 2009 - Jun 2011

      6th grade Math and 6-8 Social Studies Teacher, Volleyball, Cross Country, Basketball, and Tennis Coach 6th grade Math and 6-8 Social Studies Teacher, Volleyball, Cross Country, Basketball, and Tennis Coach

Education

  • Lamar University
    Doctor of Education - EdD, Education
    2021 - 2024
  • The University of Texas at Arlington
    Master’s Degree, Educational Leadership and Policy Studies
    2015 - 2017
  • California State University, Bakersfield
    Bachelor of Arts (B.A.), History
    2004 - 2008

Community

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