Experience

Deacom, an ECI Software Solution

• United States
• Software Development
• 1 - 100 Employee

• Solutions Architect

  • Oct 2021 - Present

  • Successfully lead onsite discoveries immediately following sale to design a comprehensive roadmap, align on customer requirements, and demo the solution for approval before project kickoff to ensure clear project goals that deliver exceptional results.• Responsible for advanced process configuration at all phases of solution delivery, from planning, gathering requirements, designing functional specifications, user acceptance testing, and delivery for 15+ simultaneous engagements, including 10+ full suite ERP implementations.• Conduct thorough evaluations of software gaps, write detailed Business Requirement Documents (BRDs), present details to the customer for sign-off, and gain approval on the path forward while demonstrating strong problem-solving skills and effective communication. Show less

• Project Manager

  • Aug 2020 - Oct 2021

  • Responsible for day-to-day project management for implementation and deployment of Deacom ERP software under both fixed rate and time and material statements of work, executing PMO activities such as owning the project plan, maintaining project dashboards, and weekly status reporting to project sponsors.• Communicated directly with clients on business priorities, scope changes, critical paths, implementation constraints, dependencies, and risks at all phases of solution delivery.• Led, developed, and inspired a team of 6 Implementation Consultants to be able to deploy Deacom ERP software for medium and large batch manufacturing customers, including companies with market complexities and regulations such as FDA, chemical, and pharmaceuticals. Show less

• Implementation Consultant

  • Sep 2018 - Aug 2020

  • Led requirement gathering sessions and collaborated with business and technical teams to analyze and document current state, identify opportunities for process improvement, develop potential solutions for business needs or problems, and define future state processes and designs.• Leveraged Deacom ERP software and advanced problem-solving skills to provide process engineering services to customers while maintaining the end-to-end ERP implementation project scope for projects lasting 12-18 months on average.• Responsible for implementing all Deacom ERP modules, including Accounting, Order to Cash, Purchase to Payment, Production, Inventory Management, QC, R&D, Formulation, WMS, MRP, MRO, CRM, BI and other advanced reporting. Show less



Patterson Companies, Inc.

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Project Manager

  • Sep 2017 - Aug 2018

  • Consult leaders on business requirements and develop solutions to minimize technical objections, even when system limitations are encountered• Build and present customized demonstrations to managers and leaders, including the C-suite• Coach Project Specialists on effective, proven Change Management tools throughout the project lifecycle, from kickoff to implementation• Calculate resource capacity for 11 team members, taking over responsibilities at times to avoid over utilization and cover personnel transitions• Facilitate multiple weekly team meetings to seek out progress updates and communicate project activities to ensure alignment and transparency Show less

• SAP Organizational Change Agent

  • May 2016 - Sep 2017

  • Led SAP training and support to 7 branches and 330+ employees across the United States, collaborating with branch management, 8 fulfillment centers, and IT teams to deliver a smooth implementation• Owned and developed SAP CRM deliverables including training, communication, and business readiness on a project involving RIF and outsourcing manufacturing• First team member to be certified in all SAP value streams after 6 months; coached new hires on Patterson operations, SAP best practices, and responding effectively to technical issues• Developed strong rapport with Super Users and end users; ensured quick resolution to questions and incidents, escalating when appropriate Show less