Experience

Apple American Group LLC

• United States
• Restaurants
• 700 & Above Employee

• Food Server

  • Apr 2015 - Present

  Served meals to over 150 customers per shift at a national chain restaurant. Memorized over 50 menu items in order to give customized recommendations to guests. Swiftly and successfully resolved conflict resulting in customer satisfaction. Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Circulated within assigned areas to assess customer needs, effectively prioritizing tasks during peak hours. Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding COVID-19 outbreak to ensure both employee safety and customer satisfaction. Show less



Mickinley Children's Center

• San Dimas, California, United States

• Instructional Assistant

  • Jun 2019 - Aug 2020

  Collaborated with teacher to devise and implement developmentally appropriate lessons specifically for students with special needs, aligning with school's philosophy and mission. Evaluated individual students' needs, including academic and social situations to address challenges and goals. Collaborated with teacher to devise and implement developmentally appropriate lessons specifically for students with special needs, aligning with school's philosophy and mission. Evaluated individual students' needs, including academic and social situations to address challenges and goals.



Five Guys Burgers and Fries

• Restaurants
• 700 & Above Employee

• Food Service Worker

  • Mar 2016 - Jan 2018

  Maintained high standards of customer service during high volume, fast-paced operations. Followed procedures for safe food preparation, assembly, and presentation. Cross-trained and coordinated scheduling with team members to ensure seamless service. Maintained high standards of customer service during high volume, fast-paced operations. Followed procedures for safe food preparation, assembly, and presentation. Cross-trained and coordinated scheduling with team members to ensure seamless service.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Retail Sales Associate

  • Jun 2014 - Mar 2016

  Engaged customers in conversation and effectively determined their needs and requirements. Managed cash register, processed transactions and closed register after shift. Engaged customers in conversation and effectively determined their needs and requirements. Managed cash register, processed transactions and closed register after shift.