Kelsey Taylor

Marketing Coordinator at Fovitec (USA) International, Inc. (dba fovitec.com)
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Photography
    • 1 - 100 Employee
    • Marketing Coordinator
      • Jun 2015 - Present

      +Responsible for creating content for blog, formatting and editing monthly newsletter +Answer calls and emails from potential and existing customers on product, service and shipping questions. +Monitors pre-sale and after-sale emails. +Authorizes refunds/ replacements for defective, damaged, or lost items. +Update RMA records. +Monitors customer feedback on storefront and all marketplace channels to maintain company reputation. +Responds to unsatisfied customers to reach acceptable terms. +Contacts FedEx for damaged/missing packages. +Social Media Management +Creates content for social posts to Facebook, Instagram, and Twitter +Generates and updates product listings for all marketplace channels.

    • Advertising Services
    • 1 - 100 Employee
    • Marketing Executive
      • Aug 2013 - Feb 2015

      Creating effective Automotive Direct Mail Campaigns that drive an increase in client's leads and sales. •Setting and holding appointments with management at automotive dealerships •Presenting the product (direct mail) and closing the sale •Building rapport with 10-20 general managers/ owners daily- cold call 100+ daily •Assisting production team to meet mail out deadlines •Following up with client regarding success of mailer/ resigning and retaining clients

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Loan Officer Assistant
      • Dec 2012 - Jul 2013

      Daily meeting with loan officer to effectively communicate loan status Provide administrative and sales support to LO with all 3rd parties Update data on computer system as soon as documents are received Upon loan approval, notify borrower and begin set up ordering all exhibits Pull credit, upload files into point, datatrack, webtrac; order title, insurance, verifs Verify accuracy and completeness of each document and prepare commitment/ denial letter Daily meeting with loan officer to effectively communicate loan status Provide administrative and sales support to LO with all 3rd parties Update data on computer system as soon as documents are received Upon loan approval, notify borrower and begin set up ordering all exhibits Pull credit, upload files into point, datatrack, webtrac; order title, insurance, verifs Verify accuracy and completeness of each document and prepare commitment/ denial letter

    • Director of PR/ Front Desk
      • Sep 2011 - Dec 2012

      Assist over 200 companies with booking conference rooms, faxing confidential documents and provide answering service Organize events, and act as on-site supervisor for tenants Responsible for writing & updating webpage Proficient in switchboard for high volume calls Responsible for all mail duties for tenants and virtual tenants by sorting mail, sending and receiving certified documents and logging activity (UPS, Fed-Ex, GSO, OnTrac, USPS) Market leasing space for the suite through Craigslist advertisements and mail database Control new tenant experience through paperwork, installing information into answering service and providing keys Responsible for front of business operations, opening and closing the building

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Administrative Editorial Assistant
      • Jul 2010 - Feb 2011

      Maintained CEO’s calendar including plan and schedule meetings, conferences and travel arrangements Contributing author for CEO’s magazine, column entitled “Clubs Sharing Ideas” Responsible for maintaining and controlling advertisement and subscription data base Provided administrative and business support to CEO by answering phones, retrieving mail, copying and faxing documents and mailing out media kits Customer service representative for all administrative work including: invoices, top president and distinguished awards contests, mailing list, new subscribers

    • Intern Reporter
      • Sep 2009 - May 2010

      Shadowed reporters in the field Interviewed witnesses Edited and wrote news stories Edited and controlled news packages Tracked my voice on tape Filmed news clips Shadowed reporters in the field Interviewed witnesses Edited and wrote news stories Edited and controlled news packages Tracked my voice on tape Filmed news clips

    • Intern Productions Assistant
      • Jan 2009 - Jun 2009

      -Edited film -Controlled soundproof studio -Filmed morning segment in studio -Assisted production manager in the field when recording commercials -Edited film -Controlled soundproof studio -Filmed morning segment in studio -Assisted production manager in the field when recording commercials

    • Retail
    • 300 - 400 Employee
    • Sales Associate (Seasonal)
      • Jan 2005 - Jan 2009

      -Managed sales goals, angels credit line, returns & exchanges -Controlled dressing room, sales floor -Managed sales goals, angels credit line, returns & exchanges -Controlled dressing room, sales floor

Education

  • California State University, Chico
    BA in Communication Studies, Broadcasting Journalism
    2005 - 2010
  • University of Alicante, Spain
    Study Abroad program, Gender Differences in Culture
    2009 - 2009

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