Experience

SchoolCare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Success Manager

  • Jun 2021 - Present

  • Manage strategic partnerships with school districts to drive adoption with enterprise-level accounts • Oversee the customer journey through implementation and account management to support ongoing use of the digital health platform for this portfolio of customers • Manage strategic partnerships with school districts to drive adoption with enterprise-level accounts • Oversee the customer journey through implementation and account management to support ongoing use of the digital health platform for this portfolio of customers



GoNoodle

• United States
• Entertainment Providers
• 1 - 100 Employee

• Sr. Manager, Partner Communications & School Sales Operations

  • Jan 2019 - Aug 2020

  • Effectively managed all post-sales operations to achieve revenue goals for the school sales line of business • Successfully drove engagement with 40 community partners alongside account managers through project management and monthly communications • Effectively managed all post-sales operations to achieve revenue goals for the school sales line of business • Successfully drove engagement with 40 community partners alongside account managers through project management and monthly communications



Edgenet

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Manager

  • Aug 2018 - Jan 2019

  • Oversaw a high volume of accounts through relationship management in Salesforce • Addressed client needs with software use and provided customer support for newly onboarded clients • Reached sales goals to maintain high customer retention and secure renewals • Oversaw a high volume of accounts through relationship management in Salesforce • Addressed client needs with software use and provided customer support for newly onboarded clients • Reached sales goals to maintain high customer retention and secure renewals



Holland Square Group

• Franklin, Tennessee, United States

• Operations Specialist

  • Jul 2017 - Aug 2018

  • Managed new hire onboarding of 200+ employees for various clients through HR compliance • Increased productivity through the optimization of processes with newly implemented compliance systems • Managed new hire onboarding of 200+ employees for various clients through HR compliance • Increased productivity through the optimization of processes with newly implemented compliance systems