Kelsey Scrol
Billing & Collections Specialist at Open Up Resources- Claim this Profile
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Bio
Credentials
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Insurance Agent (Health, Property, Casualty)
Deprtment of Insurance TexasAug, 2021- Nov, 2024
Experience
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Open Up Resources
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United States
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Education Administration Programs
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1 - 100 Employee
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Billing & Collections Specialist
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May 2022 - Present
Invoice all customers using Salesforce Billing. Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections including resolving customer billing concerns and reducing accounts receivable delinquency. Posts daily cash receipts to Salesforce, resolving any issues related to invoicing. Partner to manage external contractor, vendor and partner invoice processing, which includes ensuring all documentation, contracts, tax forms, etc. are current and compliant. Maintains and summarizes invoice tracking, resolving problem invoices as needed. Show less
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USI Insurance Services
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United States
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Insurance
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700 & Above Employee
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Senior Insurance Assistant
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Sep 2020 - May 2022
Resolve accounting, audit, or underwriting questions/issues. Verify, invoice, and process insurance policies, endorsements, and claims. Process a variety of routine and complex transactions. Process and revise draft insurance proposals or quotes. Administer claim reports. Issue binders, policies, and endorsements as directed. Maintain accuracy and completeness of customer database on the agency management system. Create and maintain files according to policies and procedures guidelines. Assist in reconciliation of accounts receivable by account. Prepare or request loss summaries and detailed insurance summaries. Work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability. Navigate multiple computer systems, applications, and utilize search tools to find information.I have a general lines property and casualty agent license. Show less
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RIDA Development Corporation
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United States
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Real Estate
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1 - 100 Employee
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Reception Administrative Assistant
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Jun 2017 - May 2020
Welcome visitors and offer refreshments. Answer and direct all calls accordingly. Ensure the front office waiting area is tidy. Maintain conference and meeting rooms. Set up and break down rooms as needed. Maintain calendars for all meeting and conference rooms. Arrange and coordinate lunch for the office staff daily. Receive, log, and distribute mail and overnight packages daily. Order, receive, and stock kitchen and office supplies. Support with clerical, administrative, or project-related work from other departments. Assist with logging and maintaining invoice spreadsheets. Track ink inventory, order ink, and handle printer repairs. Coordinate all maintenance and cleaning services. Acknowledge SOP on CT Advantage, save to a server, and circulate to all necessary people. Coordinate and maintain records of office staff parking spaces, garage cards, and office keys. Prepare draw and pre-draw invoices, print draw invoices, and log/ update payment info to draw schedule. Show less
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Proffessional Alternaitves
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Houston, Texas Area
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Office Temporary
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Apr 2017 - Jun 2017
Provides front desk, clerical, and administrative support to diverse clients. Answers incoming calls and correspondence. Secure incoming mail and receives or route packages. Greet all customers, vendors, and guests. Provides front desk, clerical, and administrative support to diverse clients. Answers incoming calls and correspondence. Secure incoming mail and receives or route packages. Greet all customers, vendors, and guests.
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DayOnePACT
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Geneva IL
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Service Coordinator
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Nov 2015 - Feb 2017
Provide service coordination to families with children ages 0 to 3 who have disabilities and/or delays. Provide families with information, referrals, understanding of developmental milestones, evaluation/assessment, eligibility determination, family service plan development, the arrangement of services, and transition into the local education agency. Provide advocacy while upholding the federal and state guidelines the Department of Human Services Bureau of Early Intervention requires. Provide service coordination to families with children ages 0 to 3 who have disabilities and/or delays. Provide families with information, referrals, understanding of developmental milestones, evaluation/assessment, eligibility determination, family service plan development, the arrangement of services, and transition into the local education agency. Provide advocacy while upholding the federal and state guidelines the Department of Human Services Bureau of Early Intervention requires.
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Rockford Memorial Hospital
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United States
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Hospitals and Health Care
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1 - 100 Employee
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EKG Tech
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Sep 2014 - Nov 2015
Handle and process all EKG paperwork for the entire hospital. Provide excellent care to all patients. Use critical thinking and problem-solving to improve patient satisfaction. Apply heart monitors, perform EKGs, and assist in cardiac stress lab. Cross-check EKGs done against EKGs billed for and correct any billing mistakes. Handle and process all EKG paperwork for the entire hospital. Provide excellent care to all patients. Use critical thinking and problem-solving to improve patient satisfaction. Apply heart monitors, perform EKGs, and assist in cardiac stress lab. Cross-check EKGs done against EKGs billed for and correct any billing mistakes.
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Woodman's Food Markets
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United States
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Retail Groceries
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400 - 500 Employee
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Overnight Stocker
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Aug 2013 - Nov 2014
Replenished goods throughout the store and stock shelves. Operated register and bagged groceries. Provided customer service to all shoppers. Replenished goods throughout the store and stock shelves. Operated register and bagged groceries. Provided customer service to all shoppers.
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Student Intern
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May 2014 - Aug 2014
I worked with preschool age children from the ages 3-5. I was a student intern who worked as an assistant teacher. I made and implemented lesson plans based on an emergent curriculum. I upheld Naeyc level 4 and excelerate gold level standards. I kept open communication with parents, staff, and children. I planned a community involvement activity which involved a firefighter coming in to speak about fire safety. I changed materials in and out of the different learning centers. I changed the dramatic play areas themes and helped to make them more defined. I cooked or made healthy meals for snack and breakfast. I cleaned the classroom and made safety checks. I planned and implement a family night with the other interns. Show less
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Education
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Northern Illinois University
Bachelor's degree, Family, Nutrition, and Consumer Sciences
Community
