Lifeguard

• Jun 2023 - Present

Create an environment that is welcoming, nurturing and genuine for all members and guests.Develop rapport and maintain effective relationships with members, participants, and other staff.Able to work with other staff as part of a teamMaintain safe swimming conditions in the pool, on deck, and surrounding areas.Prevent accidents by scanning assigned zone from bottom to top and covering zone in compliance with the 10/10 rule.Perform swim tests as required by association policy.Enforce health and safety rules and maintain emergency readiness.Respond to emergency situations in accordance with YMCA policies and procedures. Complete incident and accident reports as necessary.Perform routine maintenance of pool, locker rooms, and surrounding areas to ensure cleanliness.Check pool and rescue equipment and promptly report any problems.Set up and put away equipment for recreational swims.Participate in in-service trainings.Uphold the core values of the YMCA when dealing with people within the YMCA facilities and within the community. Show less

Greeter

• Jan 2023 - Present

Greet members by name and answer questions regarding programs and the facility.Respond to customers or members needs. Handle complaints in a courteous, patient manner using problem solving techniques.Answer telephone in professional manner on or before the third ring, provide accurate information, and transfer calls as necessary.Responsible for strict adherence to all YMCA of Greater Waukesha County department policies and procedures related to safety, rules and other regulations.Possess knowledge of emergency procedures as they relate to calling 911, informing the Building Supervisor and/or Manager on Duty of weather, medical, or facility emergencies and performing related functions as required by emergency staff.Uphold the core values of the YMCA when working with people within the YMCA facilities and community.Open or close the facility in accordance with the posted hours. Make sure that the facility is empty and secure at closing. Show less

Member Representative

• Nov 2022 - Present

Utilize communication skills to convey membership and program information effectively and accurately via phone, in person, or email.Actively stay informed of updated membership information, new program offerings, events, and policies for members.Develop, maintain, enhance, and strengthen relationships with YMCA members, program participants, and prospective members.

Lead Marine Wildlife Observer

• Nov 2019 - Jan 2020

Advised vessel crew on mitigation procedures for submarine fiber optic cable installation project off southern California coast Oversaw team of 3 marine wildlife observers Delivered presentation to international crew about the purpose of our team and marine species of the area Completed weather reports, observed animal species, and presented daily report of animals present in project area to vessel operators Advised vessel crew on mitigation procedures for submarine fiber optic cable installation project off southern California coast Oversaw team of 3 marine wildlife observers Delivered presentation to international crew about the purpose of our team and marine species of the area Completed weather reports, observed animal species, and presented daily report of animals present in project area to vessel operators

Office Assistant

• Jun 2017 - Sep 2019

Ensured consistent payment of employees by overseeing payroll process Completed administrative tasks including email correspondence and office organization Ensured consistent payment of employees by overseeing payroll process Completed administrative tasks including email correspondence and office organization

Galley Sous-chef, Deckhand

• Apr 2016 - Aug 2019

Prepared and organized meals for up to 40 passengers and crew for multi-day trips Supervised dive activities onboard and briefed divers on kelp forest diving at the Channel Islands Trained new staff members, maintained equipment, and operated skiff Prepared and organized meals for up to 40 passengers and crew for multi-day trips Supervised dive activities onboard and briefed divers on kelp forest diving at the Channel Islands Trained new staff members, maintained equipment, and operated skiff

Fisheries Biologist

• Jul 2018 - Nov 2018

Sampled species composition of hauls on commercial fishing vessels in the Bering Sea Collected data pertaining to otoliths, sex/length, pelvic axillary process, and salmon scales Worked closely with ship crews to communicate safety concerns and sampling requirements Monitored factory operations involving pollock delivery and catch sorting Sampled species composition of hauls on commercial fishing vessels in the Bering Sea Collected data pertaining to otoliths, sex/length, pelvic axillary process, and salmon scales Worked closely with ship crews to communicate safety concerns and sampling requirements Monitored factory operations involving pollock delivery and catch sorting

Marine Mammal Observer

• Dec 2016 - Mar 2017

Advised vessel crew on mitigation procedures for marine mammals Mitigated adverse impacts on marine mammals pursuant to CEQA, NEPA, and MMPA regulations Wrote incident reports describing measures enacted to protect marine mammals Collected hourly weather data and recorded species sightings Advised vessel crew on mitigation procedures for marine mammals Mitigated adverse impacts on marine mammals pursuant to CEQA, NEPA, and MMPA regulations Wrote incident reports describing measures enacted to protect marine mammals Collected hourly weather data and recorded species sightings

Staff Scientist Intern

• Feb 2016 - Jun 2016

Reviewed aerial photographs, topographic maps, and historical documents for relevant information Compiled components of Phase I Environmental Site Assessments Reviewed aerial photographs, topographic maps, and historical documents for relevant information Compiled components of Phase I Environmental Site Assessments

Student Assistant

• Jun 2015 - Mar 2016

Provided administrative support for department staff, faculty, and students Conducted regular laboratory safety equipment inspections Organized laboratory classrooms and assisted department technicians Provided administrative support for department staff, faculty, and students Conducted regular laboratory safety equipment inspections Organized laboratory classrooms and assisted department technicians

Barista

• Oct 2014 - May 2015

Cashier

• Jun 2013 - Nov 2013

Produce Sales Associate

• Jun 2008 - Jun 2013

Sandwich Artist

• Jun 2012 - Dec 2012

Chemistry Tutor

• Sep 2011 - May 2012

Sales Associate

• Jul 2008 - Nov 2010

Athletic Ticket Sales

• May 2006 - Jun 2009