Experience

The Hotel at the University of Maryland

• United States
• Hospitality
• 1 - 100 Employee

• Senior Catering Sales Manager

  • Mar 2023 - Present

• Catering Sales Manager

  • Jun 2021 - Present

  College Park, Maryland, United States

• Social Catering Manager

  • Jun 2021 - Present

  College Park, Maryland, United States



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Sales and Event Manager

  • Oct 2016 - Jun 2021

  Groton, CT • Developed new business opportunities through trade shows, referrals, and relationships with local businesses. • Created vlogs and Instagram posts with local wedding websites to increase wedding room block sales. • Visited existing clients quarterly as well as invited clients to the Hotel to thank them for their business as well as show case our new two-part renovation which was completed in 2018 and 2019. • Reviewed RFP’S (request for proposal). • Generated and negotiated… Show more • Developed new business opportunities through trade shows, referrals, and relationships with local businesses. • Created vlogs and Instagram posts with local wedding websites to increase wedding room block sales. • Visited existing clients quarterly as well as invited clients to the Hotel to thank them for their business as well as show case our new two-part renovation which was completed in 2018 and 2019. • Reviewed RFP’S (request for proposal). • Generated and negotiated contracts for Wedding Room Bocks and Wedding Events ranging from 50-300 guests. • Conducted site inspections for corporate groups as well as social groups. • Sold and Managed 120 Wedding Room Blocks per year, an average of 60 overnight guest rooms per group. • Planned and executed events with 50-500 attendees from start to finish. • Worked closely with the banquet and culinary team to enhance the event experience for our clients. • Upsold each business opportunity to maximize revenue. • Exceeded all Quarterly Sales Goals by $150k or more during my 4 years with Marriott. • Increased room night revenue year over year by 10%. • Received a handwritten congratulatory letter from Bill Marriott on the excellent service provided to a Bride and Mother of a bride during the two years of working together from the Sale to the execution of their wedding weekend. • General Manager received numerous emails and letters from past clients regarding my outstanding work during our initial conversation, the sale of the group and the success in planning their event. • Received a congratulatory note from CEO, Arne Sorenson for a letter he received from a Mother of a Bride, thanking him for my customer service and dedication during the one year of working with them during such a special time in her daughter’s life. • Updated revenue manager with weekly sales wins and projections for the following week as well upcoming months. Show less



Hyatt Place

• Hospitality
• 700 & Above Employee

• Sales Coordinator

  • Oct 2015 - Oct 2016

  Mystic, Connecticut, United States • Cooked and booked all incoming events and groups. Groups included: military, government, sports teams, wedding blocks, local companies, and associations. • Assisted Director of Sales in forecasting and marketing. • Performed Cold Sales Calls. • When rejected by businesses, I was persistent and continued to showcase the Hotel, our services and myself to gain the business. • Visited local competitors to gather information for sales calls. • Researched local businesses as well as… Show more • Cooked and booked all incoming events and groups. Groups included: military, government, sports teams, wedding blocks, local companies, and associations. • Assisted Director of Sales in forecasting and marketing. • Performed Cold Sales Calls. • When rejected by businesses, I was persistent and continued to showcase the Hotel, our services and myself to gain the business. • Visited local competitors to gather information for sales calls. • Researched local businesses as well as businesses in the surrounding areas for sales calls. Mystic, CT is in the middle of Boston and New York, those two cities were the main target for new business. • Created RFP’s and contracts. • Exceeded all Sales Goals by $50k or more. • Daily office Administrative work. • Assisted with check in during busy weekends. Show less



Columbia Ale House

• United States
• Food & Beverages
• 1 - 100 Employee

• Restaurant Server/Trainer

  • Mar 2015 - Oct 2015

  Columbia, Maryland, United States



Massage Heights

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Assistant Spa Manager

  • Dec 2014 - Mar 2015

  Highlands Ranch, Colorado, United States • Created training program. • Trained staff on job responsibilities, performance expectations and client service standards. • Trained staff in the sale of products and services. • Conducted day to day operations. • Responded to customer inquiries or complaints. • Scheduled Staff. • Inventory.



Hand & Stone Massage and Facial Spa

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Spa Manager

  • Aug 2013 - Dec 2014

  Westminster, Colorado, United States • Conducted daily operations. • Created training program for sales associates, massage therapists and estheticians. • Staff scheduling. • Counted Inventory. • Interviewed and onboarded all new hires. • Attended 1 trade show per quarter . • Handled all incoming guests’ inquiries or complaints • Processed Payroll. • Created Marketing strategies. • Out of 10 Hand and Stone Spas in Colorado, we had the highest customer service and sales rating and were recognized by the… Show more • Conducted daily operations. • Created training program for sales associates, massage therapists and estheticians. • Staff scheduling. • Counted Inventory. • Interviewed and onboarded all new hires. • Attended 1 trade show per quarter . • Handled all incoming guests’ inquiries or complaints • Processed Payroll. • Created Marketing strategies. • Out of 10 Hand and Stone Spas in Colorado, we had the highest customer service and sales rating and were recognized by the owner for the accomplishment. Show less