Kelsey Kryl
Event Planning Manager at Hyatt Regency O'Hare Chicago- Claim this Profile
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Bio
Credentials
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First Aid and CPR/AED Certified
American Heart Association | American Stroke Association
Experience
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Hyatt Regency O'Hare Chicago
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United States
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Hospitality
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1 - 100 Employee
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Event Planning Manager
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Aug 2021 - Present
- Collected and detailed all meeting/event details from contract turnover to event completion and post-event bill review, primarily for major market groups. - Managed room blocks including rooming lists, block pickup, billing, etc. - Acted as liaison between meeting planners and hotel staff - Acted as on-site contact for events to ensure a smooth and seamless experience for meeting planner and attendees - Reviewed post-event Medallia surveys and discussed any opportunities for improvement to increase future repeat business Show less
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Hyatt Regency O'Hare Chicago
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United States
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Hospitality
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1 - 100 Employee
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Event Sales Manager
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Jun 2019 - Oct 2020
- Generated new business for Hotel through cold calling and participating in quarterly Mind the Gap sales efforts- Responded to business leads received via phone, email, and Hyatt Sales systems within 24 hours, creating custom proposals for each lead- Forecasted projected sales weekly to ensure quota is being met- Collaborated with culinary team to create customized menus for clients, taking budget, client/group preferences, and allergy/dietary restrictions into account- Collected and detailed all meeting/event details from contract signing to event completion and post-event bill review- Acted as liaison between meeting/event planners and hotel staff- Acted as on-site contact for events to ensure a smooth and seamless experience for meeting/event planner and attendees Show less
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Event Planning Manager
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Nov 2018 - Jun 2019
- Collected and detailed all meeting/event details from contract turnover to event completion and post-event bill review- Managed room blocks including rooming lists, block pickup, billing, etc.- Acted as liaison between meeting planners and hotel staff- Acted as on-site contact for events to ensure a smooth and seamless experience for meeting planner and attendees- Reviewed post-event Medallia surveys and discussed any opportunities for improvement to increase future repeat business Show less
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Event Coordinator
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Jun 2018 - Nov 2018
- Managed all room blocks with 100 guest rooms or less per night- Acted as liaison between clients and hotel reservation department- Coordinated all internal meetings departmental meetings
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Hyatt Centric Times Square New York
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United States
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Hospitality
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1 - 100 Employee
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Event Planning Manager - Task Force
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Mar 2019 - May 2019
- Collected and detailed all meeting/event details from contract turnover to event completion and post-event bill review - Managed all room blocks including rooming lists, block pickup, billing, etc. - Acted as liaison between meeting planners and hotel staff - Acted as on-site contact for events to ensure a smooth and seamless experience for meeting planner and attendees - Collected and detailed all meeting/event details from contract turnover to event completion and post-event bill review - Managed all room blocks including rooming lists, block pickup, billing, etc. - Acted as liaison between meeting planners and hotel staff - Acted as on-site contact for events to ensure a smooth and seamless experience for meeting planner and attendees
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Hyatt Lodge at Oak Brook Reserve Chicago
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United States
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Hospitality
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1 - 100 Employee
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Event Sales Coordinator
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Oct 2017 - Jun 2018
- Coordinated all event details, including menu planning, tastings, event setup, and agenda- Served as point of contact for all client and vendor communication throughout event planning process- Supported Event Sales Manager, allowing her to focus on sales and quota- Managed social room blocks for all Event Sales Managers and act as liaison between the Reservations Coordinator and Clients- Organized the Annual Hyatt Lodge Bridal Fair and communicate event information to both vendors and attendees- Acted as Event Sales Manager December 2017 - March 2018 Show less
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Event Sales Administrative Assistant
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May 2015 - Oct 2017
- Provide administrative support to the Event Sales management team, primarily the Special Events Manager and Catering Coordinator- Entered sales leads into system, connected clients with Sales manager- Create and complete Banquet Event Orders and Group Detail Reports for all Special Events- Distribute daily Event Order reports to all departments and coordinate event details with outside vendors- Provide support for event setup when needed- Acted as Event Sales Coordinator January 2016 - March 2016 and August 2016 - December 2016 Show less
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Hyatt Regency O'Hare Chicago
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United States
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Hospitality
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1 - 100 Employee
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Front Office Agent
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Aug 2013 - May 2015
- Assisted guests through hotel check-in and check-out process - Sought opportunities to upsell guests on-site to suites, concierge club, and culinary experiences - Acted as a concierge by providing directions and recommendations for restaurants, activities, and sight-seeing opportunities throughout the Chicagoland area - Built relationships with short-term guests, long-term extended stay guests, and frequent members - Filled in as Night Auditor, Regency Club attendant, and PBX switchboard operator on a regular basis Show less
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NIU Naperville
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United States
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Catering Team Member
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Sep 2012 - Sep 2013
- Created, set up, replenished, and removed food items for all meal periods, including breakfasts, AM & PM breaks, lunches, dinners, and receptions - Examined event spaces to ensure all food areas were up to sanitation and cleanliness standards - Set up venue-provided items for weddings, including linen and table decor, as well as client-provided items, including place cards and personal items - Created, set up, replenished, and removed food items for all meal periods, including breakfasts, AM & PM breaks, lunches, dinners, and receptions - Examined event spaces to ensure all food areas were up to sanitation and cleanliness standards - Set up venue-provided items for weddings, including linen and table decor, as well as client-provided items, including place cards and personal items
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Northern Illinois University
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United States
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Higher Education
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700 & Above Employee
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Office and Catering Assistant
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Aug 2011 - May 2012
- Compiled food order forms and purchased items from all catering and restaurant management courses - Assisted students in Quantity Food Production and Catering Operations Practicum courses during class time - Supported Chandelier Catering Corps. instructors/staff members with grading data entry, filing, and office organization - Compiled food order forms and purchased items from all catering and restaurant management courses - Assisted students in Quantity Food Production and Catering Operations Practicum courses during class time - Supported Chandelier Catering Corps. instructors/staff members with grading data entry, filing, and office organization
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Kevin Healy & Associates, LLC
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Greater Chicago Area
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Events Intern
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May 2011 - Aug 2011
- Assisted in planning and executing multiple fundraisers in the Chicagoland area throughout the entire planning process - Supervised and supported volunteers’ needs throughout events - Set up, tore down, and co-managed fundraisers for 300+ attendees - Created promotional materials, such as T-shirt designs, electronic newsletters for the company, and signage for each fundraiser that is displayed at the event - Assisted in planning and executing multiple fundraisers in the Chicagoland area throughout the entire planning process - Supervised and supported volunteers’ needs throughout events - Set up, tore down, and co-managed fundraisers for 300+ attendees - Created promotional materials, such as T-shirt designs, electronic newsletters for the company, and signage for each fundraiser that is displayed at the event
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Education
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2008 - 2012
Northern Illinois University
Bachelor of Science (BS), Hospitality Administration
Community
