Experience

RapidDeploy

• United States
• Public Safety
• 1 - 100 Employee

• Head of Enterprise Deployments

  • Mar 2023 - Present

• Senior Project Manager

  • Feb 2022 - Mar 2023

• Project Manager

  • Apr 2020 - Feb 2022

  • Manage implementation projects for customers, primarily regional and state-wide accounts• Provide direct support to client stakeholders (across all organizational levels) tocoordinate implementation activities and ensure appropriate communication channelsare in place• Proactively manage project scope, schedule, risks/issues andrelated mitigation strategies throughout project execution• Support RapidDeploy products and customer deployments as an expert in GIS and NG9-1-1 • Configure RapidDeploy products to the customer’s needs, build customer profiles, andactivate critical customer interfaces• Contribute to customer onboarding, training and change management• Create documentation & presentations for both internal and external consumption• Coordinate with Product Management to convey product feedback and feature requestsand to support the evaluation of potential product features based on customer needsand lessons learned Show less



Michael Baker International

• United States
• Civil Engineering
• 700 & Above Employee

• Public Safety GIS Technical Specialist

  • Mar 2018 - Apr 2020

  With the DATAMARK team, I work with public safety stakeholders to provide technical support and resources for the transition to NG9-1-1. • Responsible for the planning and execution of project deliverables as a technical lead• Facilitate technical GIS support and resources for the transition to NG9-1-1 through strategic planning, database design, database development, data remediation, and ETL processes• Establish and document best practices for mission critical public safety GIS data• Manage and implement geospatial capabilities in order to improve efficiency, transparency and productivity to the local government stakeholder• Systematize best practices for the compiling of a master address database from multiple sources• Develop and implement automated processes to meet complex database needs Show less

• Geographic Information Systems Consultant

  • Jul 2015 - Mar 2018

  With geospatial information technology, I provide internal support for civil engineering practices in addition to external contracts for agencies, cities, counties, states, and emergency communication services. My expertise lies in asset management, NG9-1-1 addressing, database management, groundwater reporting, and python programming.



Harvey Mudd College

• Student Researcher

  • Jun 2012 - Jul 2012

  Thermodynamic, inorganic and quantum chemistry • Determined the phase diagram, electron transitions and symmetry of Cobalt Stearate • Techniques used: Differential Scanning Calorimetry, UV-Vis Spectroscopy, Polarized Microscopy Thermodynamic, inorganic and quantum chemistry • Determined the phase diagram, electron transitions and symmetry of Cobalt Stearate • Techniques used: Differential Scanning Calorimetry, UV-Vis Spectroscopy, Polarized Microscopy



B&D Nutrition

• Customer Service Representative

  • 2010 - 2011

  • Received phone orders for a distributer of vitamin supplements and organic products • Filled, packed, shipped, and invoiced product orders • Inventoried stock • Received phone orders for a distributer of vitamin supplements and organic products • Filled, packed, shipped, and invoiced product orders • Inventoried stock