Kelsey Hoffman

Associate Director at Optum
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Associate Director
      • Oct 2022 - Present

    • Manager, Affordability Operations
      • Jan 2022 - Oct 2022

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Population Health Manager, Program Development & Outreach
      • Jan 2021 - Jan 2022

      • Responsible for the development of Population Health programs through strategic planning, best practice research, and ongoing collaboration with the Sparrow Foundation and local community stakeholders • Operational oversight for the Mobile Health Clinic and Senior Navigation Hub• Ongoing program development efforts related to Social Determinants of Health, Senior Services, and Complex Care Management

    • Population Health Supervisor, Operations
      • Oct 2019 - Jan 2021

      • Developed Primary Care Chapters, Sparrow’s accountable primary care forum• Participated as a key stakeholder in the development of Physician Health Plan’s Medicare Advantage product • Completed best practice research and implementation efforts to re-launch the Sparrow Mobile Health Clinic

    • Project Manager, Population Health
      • Oct 2016 - Oct 2019

      • Project lead for various system-level care transformation and quality improvement initiatives• Best practice research to enhance internal operations and inform strategic priorities • Operational support for the Population Health Service Organization (PHSO)

    • United States
    • Government Administration
    • 700 & Above Employee
    • Departmental Analyst, Medicaid EHR Incentive Program
      • Mar 2015 - Oct 2016

      • Auditor for the Medicaid Electronic Health Record (EHR) Incentive Program • Program-related policy analysis and implementation • Planning, development, and testing for various Medicaid IT systems • Auditor for the Medicaid Electronic Health Record (EHR) Incentive Program • Program-related policy analysis and implementation • Planning, development, and testing for various Medicaid IT systems

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Project Manager
      • Oct 2013 - Mar 2015

      • Project management for the senior leadership team • Development and implementation of new clinics and existing service-line expansions• Management of Medicaid EHR Incentive Program efforts

    • Administrative Coordinator
      • Oct 2012 - Oct 2013

      • Project coordination for the Chief Operating Officer • Facilities management and development• Coordination of Medicaid EHR Incentive Program efforts

    • Government Affairs Associate
      • Jul 2011 - Oct 2012

      • Participation in various aspects of health policy analysis • Facilitation of state and federal legislative advocacy projects• Coordination of Medicaid EHR Incentive Program efforts

    • Research Services
    • 700 & Above Employee
    • Health Policy Intern
      • May 2011 - Aug 2011

      • Drafted letters and proposals for legislative correspondence • Initial pre-work for participation in the Medicaid EHR Incentive Program • Drafted letters and proposals for legislative correspondence • Initial pre-work for participation in the Medicaid EHR Incentive Program

    • United States
    • Government Administration
    • 700 & Above Employee
    • Student Assistant, Michigan Department of Community Health
      • Apr 2008 - Apr 2011

      Accounting technician Coordination of benefits Proficient Community Health Automated Medicaid Processing System (CHAMPS) user Accounting technician Coordination of benefits Proficient Community Health Automated Medicaid Processing System (CHAMPS) user

    • Legislative Intern
      • Mar 2008 - May 2008

      • Constituent services • Constituent services

Education

  • Michigan State University - Eli Broad College of Business
    Master of Science - MS, Healthcare Management
    2019 - 2021
  • Central Michigan University
    Bachelor of Applied Arts, Health Administration, Political Science
    2008 - 2011

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