Kelsey Eyles
Director Sales Operations at Finite State- Claim this Profile
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Topline Score
Bio
David White
Kelsey is driven to be the best possible version of herself that she can be. Kelsey is highly organized, pays attention to details, and works in a way that brings a team together to truly shine and succeed. Kelsey has a strong work ethic and a desire to grow and learn. I had the pleasure of working with Kelsey on multiple sales enablement projects and hope to work with her again. I strongly recommend Kelsey as a great addition to any team.
Kirk Appelman
Kelsey is a high impact player. On day one she took responsibility to initiate Finite State's first Sales Operations program. She effectively implemented a tech stack that includes Salesforce, Seismic and Salesloft. Kelsey developed key metrics to advance Sales efficacy, visibility and repeatability while enforcing strict data quality standards.
David White
Kelsey is driven to be the best possible version of herself that she can be. Kelsey is highly organized, pays attention to details, and works in a way that brings a team together to truly shine and succeed. Kelsey has a strong work ethic and a desire to grow and learn. I had the pleasure of working with Kelsey on multiple sales enablement projects and hope to work with her again. I strongly recommend Kelsey as a great addition to any team.
Kirk Appelman
Kelsey is a high impact player. On day one she took responsibility to initiate Finite State's first Sales Operations program. She effectively implemented a tech stack that includes Salesforce, Seismic and Salesloft. Kelsey developed key metrics to advance Sales efficacy, visibility and repeatability while enforcing strict data quality standards.
David White
Kelsey is driven to be the best possible version of herself that she can be. Kelsey is highly organized, pays attention to details, and works in a way that brings a team together to truly shine and succeed. Kelsey has a strong work ethic and a desire to grow and learn. I had the pleasure of working with Kelsey on multiple sales enablement projects and hope to work with her again. I strongly recommend Kelsey as a great addition to any team.
Kirk Appelman
Kelsey is a high impact player. On day one she took responsibility to initiate Finite State's first Sales Operations program. She effectively implemented a tech stack that includes Salesforce, Seismic and Salesloft. Kelsey developed key metrics to advance Sales efficacy, visibility and repeatability while enforcing strict data quality standards.
David White
Kelsey is driven to be the best possible version of herself that she can be. Kelsey is highly organized, pays attention to details, and works in a way that brings a team together to truly shine and succeed. Kelsey has a strong work ethic and a desire to grow and learn. I had the pleasure of working with Kelsey on multiple sales enablement projects and hope to work with her again. I strongly recommend Kelsey as a great addition to any team.
Kirk Appelman
Kelsey is a high impact player. On day one she took responsibility to initiate Finite State's first Sales Operations program. She effectively implemented a tech stack that includes Salesforce, Seismic and Salesloft. Kelsey developed key metrics to advance Sales efficacy, visibility and repeatability while enforcing strict data quality standards.
Credentials
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Salesforce Certified Administrator (SCA)
SalesforceFeb, 2022- Oct, 2024 -
Lean Six Sigma Green Belt (ICGB)
Verizon ConnectJan, 2019- Oct, 2024
Experience
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Finite State
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United States
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Computer and Network Security
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1 - 100 Employee
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Director Sales Operations
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Feb 2022 - Present
• Manage day to day business operations that supported $5M in pipeline growth via the tools implemented, while also scaling processes to ensure best-in-class approach • Collaborated with internal management teams in planning and execution modeling of strategic initiatives and performance metrics • Key decision maker in design, deployment and execution of sales tools and programs • Supported rigorous sales development, ensuring accurate weekly forecasts and transparency • Sought out new approaches to improve process efficiency across the company • Partner with executive’s on building and maintaining commissions plans, as well as budgeting other financial goals Show less
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TreviPay
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United States
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Financial Services
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700 & Above Employee
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Director Global Sales Operations
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May 2021 - Feb 2022
• Lead a small team in developing and executing measurable goals and KPIs for the organization • Content Management: Create, integrate, and publish all internal materials within multiple platforms. Manage on-going feedback to drive continuous improvement of materials • Own all New Hire Onboarding and Sales Process Training. Execute training for new hires on a quarterly basis to drive one Sales organization • Work closely with Finance on building and maintaining commissions plan, as well as budgeting other financial goals • Explore new business development avenues throughout multiple channels; boosted sales 5% quarter-over-quarter Show less
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CompuCom
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sales Operations and Enablement Manager
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Aug 2019 - May 2021
• Conduct analysis of current skills, processes, and knowledge and work with Sales leadership to identify strengths and areas for development. Successfully implemented a Sales Enablement playbook • Work closely with Sales leadership and cross-functional stakeholders to support the development and execution of high-quality communications to be shared across various vehicles that strengthen employee engagement through • Content Management: help to prioritize, create, integrate, and publish all internal materials; implement and manage on-going feedback with the Sales teams to drive continuous improvement of the materials and sales performance • Own all New Hire Onboarding and Sales Process Training. Execute training for new hires on a quarterly basis to drive one Sales organization Show less
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Verizon Connect
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Supervisor Sales Enablement
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Jan 2019 - Aug 2019
• Identify issues in team and provide continuous support to all 10 direct reports, according to operating standards • Develop skills with analyst and work on performance plans which motivated staff and resulted in a 10% increase in production • Responsible for interviewing, hiring and training new analysts for a fast-paced environment • Successfully created, communicated, and implemented new department wide processes• Manage day-to-day tactical and long-term strategic projects to drive growth in all departments Show less
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Senior Sales Operations Analyst
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Jun 2017 - Jan 2019
Responsible for key reporting, and to be able to identify areas of opportunity where representatives can not only improve, but exceed their targets and the company KPI’s.Continually work with management teams to show visibility, help determine changes to be made to better our company and hit target, as well as forecast future performances.Work inter-departmentally to maintain alignment of sales processes across all global offices, as well as determine new strategies and behavioral changes to be made.Mentor and train new team members. Responsible for designing and implementing Salesforce applications, such as Velocify and Level11, to improve the company's efficiency. Responsible for bringing new developmental software integration to SFDC and support with management. Show less
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Sales Operations Specialist
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May 2015 - Jun 2017
Research and Coordinate data to ensure that information systems support departmental business operational needs. Build and run existing reports and dashboards to provide insight and input for the development of new business plans and strategies. Also used to make forecasts about upcoming sales data. Sharing of these reports and sales data between sales, marketing, and other departments. Responsible for bringing new developmental software integration to SFDC and support with management. Research and Coordinate data to ensure that information systems support departmental business operational needs. Build and run existing reports and dashboards to provide insight and input for the development of new business plans and strategies. Also used to make forecasts about upcoming sales data. Sharing of these reports and sales data between sales, marketing, and other departments. Responsible for bringing new developmental software integration to SFDC and support with management.
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Yodle
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United States
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Technology, Information and Internet
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200 - 300 Employee
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Sales Representative
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Sep 2014 - May 2015
Responsible for researching potential customers, demonstrating and selling small business marketing packages. First employee to make a sale while still in training Ranked amongst highest on my team in outbound calls and call efficiency Proficient at MSWord, MS Excel and MS Outlook Responsible for researching potential customers, demonstrating and selling small business marketing packages. First employee to make a sale while still in training Ranked amongst highest on my team in outbound calls and call efficiency Proficient at MSWord, MS Excel and MS Outlook
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Education
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2019 - 2021
Southern New Hampshire University
Bachelor's degree, Business Administration, Management and Operations -
2010 - 2012
Central Piedmont Community College
Associate’s Degree, Communications Technology -
Hollis-Brookline High School
High school diploma
Community
