Kelsey Dutton-Frampton
Recruiter at Cross Country Allied- Claim this Profile
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Bio
Experience
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Cross Country Allied
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Recruiter
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Aug 2021 - Present
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Atrium Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Customer Service Specialist
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May 2016 - Aug 2021
While being employed at Atrium Health in the customer service department there were numerous duties required. All types ranging from assisting a patient with understanding their billing, assisting with taking payments, working hand in hand with multiple departments to have issues resolved for the patient, thoroughly documenting the accounts and making sure the patient was fully satisfied with the service they received. While performing and multitasking these duties we were required to maintain an outstanding quality assurance in which I met monthly in the mid 90’s. Show less
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Eastover Foot and Ankle
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Charlotte, North Carolina, United States
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Medical Assistant
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Jan 2014 - Apr 2016
While being employed with Eastover Foot and Ankle I was responsible for numerous multitasking jobs such as; running rooms with patients to assist a doctor, while in between checking out patients, making appointments and answer the phone. I also got the privilege of working one on one with our doctor learning medical terms, technology and as well as assisting surgeries in our office. Also responsible for billing questions, taking payments over the phone and making sure the patient received any paperwork they had requested. Show less
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