Kelsey Clause
Personal Concierge at Utility Concierge- Claim this Profile
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Bio
Experience
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Utility Concierge
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United States
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Utilities
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1 - 100 Employee
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Personal Concierge
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May 2023 - Present
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Lumio
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Australia
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Advertising Services
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Sales Recruiter
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Oct 2022 - May 2023
● Screen applications and select qualified candidates● Schedule interviews and oversee preparation of interview questions and other hiring and selection materials● Promote the company on various channels● Communicate directly with Sales Team Managers about job descriptions and fulfillment needs
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Area Sales Manager
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Feb 2022 - Oct 2022
● Developed sales pitch and direct approaches to maximize and expand sales and customer base● Reached targets and goals set by my office and region● Serviced needs of existing customers and leads
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Cavo Lounge
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United States
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Restaurants
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1 - 100 Employee
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Assistant Manager
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Aug 2020 - Aug 2021
Managed staff of over 30 employees in BOH and FOH positions ● Ensured efficient customer service in a high-volume, seasonal atmosphere ● Maintained all accounting, cash, bar/food inventory cost, payroll, and administrative controls ● Developed and trained on multiple POS platforms including Aloha, Toast, Square, and Micros ● Managed nightclub and restaurant operations such as proper staffing, VIP reservations, entertainment scheduling, menu creation, pricing, and customer outreach ● Oversaw all hiring and recruitment based on establishment needs and signed off on completed training obligations Show less
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Hollister Co.
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United States
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1 - 100 Employee
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Assistant Store Manager
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Jan 2019 - Sep 2019
● Led a team of sales associates to ensure operational tasks and procedures were successful ● Oversee the completion of opening and closing routines, all while keeping the customer the center of everything ● Recruited, trained, and supervised employees ● Managed employee schedules, conducted performance reviews, and enforced disciplinary actions ● Monitored and maintained suitable store inventory levels ● Assisted with the development of new sales and recruitment strategies ● Worked alongside my manager to significantly raise customer satisfaction ratings and sales goals Show less
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