Kelsey Clause

Personal Concierge at Utility Concierge
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Contact Information
us****@****om
(386) 825-5501
Location
Scottsdale, Arizona, United States, US

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Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Personal Concierge
      • May 2023 - Present
    • Australia
    • Advertising Services
    • Sales Recruiter
      • Oct 2022 - May 2023

      ● Screen applications and select qualified candidates● Schedule interviews and oversee preparation of interview questions and other hiring and selection materials● Promote the company on various channels● Communicate directly with Sales Team Managers about job descriptions and fulfillment needs

    • Area Sales Manager
      • Feb 2022 - Oct 2022

      ● Developed sales pitch and direct approaches to maximize and expand sales and customer base● Reached targets and goals set by my office and region● Serviced needs of existing customers and leads

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Assistant Manager
      • Aug 2020 - Aug 2021

      Managed staff of over 30 employees in BOH and FOH positions ● Ensured efficient customer service in a high-volume, seasonal atmosphere ● Maintained all accounting, cash, bar/food inventory cost, payroll, and administrative controls ● Developed and trained on multiple POS platforms including Aloha, Toast, Square, and Micros ● Managed nightclub and restaurant operations such as proper staffing, VIP reservations, entertainment scheduling, menu creation, pricing, and customer outreach ● Oversaw all hiring and recruitment based on establishment needs and signed off on completed training obligations Show less

    • United States
    • 1 - 100 Employee
    • Assistant Store Manager
      • Jan 2019 - Sep 2019

      ● Led a team of sales associates to ensure operational tasks and procedures were successful ● Oversee the completion of opening and closing routines, all while keeping the customer the center of everything ● Recruited, trained, and supervised employees ● Managed employee schedules, conducted performance reviews, and enforced disciplinary actions ● Monitored and maintained suitable store inventory levels ● Assisted with the development of new sales and recruitment strategies ● Worked alongside my manager to significantly raise customer satisfaction ratings and sales goals Show less

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