Kelsey Castaneda
Behavior Intervention Specialist at Prism Health North Texas- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Certified Phlebotomy Technician (CPT)
Texas School of PhlebotomySep, 2022- Nov, 2024
Experience
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Prism Health North Texas
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United States
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Medical Practices
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1 - 100 Employee
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Behavior Intervention Specialist
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Jul 2022 - Present
Develop and implement community engagement activities for priority populations. Assist in the development of marketing assets, including social media, videos, podcasts, etc. Works with internal/external collaborators and volunteers Maintains a personal workplan for meeting objectives. Conducts on-site and at off-site testing, community engagement, and condom distribution activities in accordance with agency/program protocols. Obtains specimens for HIV, gonorrhea, chlamydia, Hepatitis C, and syphilis testing as well as for other health screenings. Prepares specimens for point of care and laboratory testing Completes patient assessments as related to readiness to engage in medical care. Provides strength-based counseling based on the adapted Antiretroviral Treatment and Access to Services (ARTAS) intervention to ensure patient linkage to medical care. Works with patients to develop and implement short-term care plans to identify and address needs and barriers; provides referrals as needed. Provides risk/harm reduction counseling and education to patients in accordance with agency/program protocols. Assesses needs and makes appropriate referrals for behavioral health, testing, medical treatment, case management, PrEP/nPEP, health insurance, and/or risk reduction counseling. Screens for financial eligibility and gathers insurance documents. Follows up to ensure patients attend medical appointments. Maintains flexibility with regard to meeting patients where they are most accessible. Follows protocols regarding timely documentation of each patient encounter and necessary reporting. Coordinates care with treatment providers and other internal/external support services. Completes accurate documentation for each patient as defined by agency and program protocols. Show less
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Amazon
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United States
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Software Development
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700 & Above Employee
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Amazon
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Sep 2021 - Jun 2022
Overseeing and managing the selection and handling of orders Ensuring that products and/or merchandise are packed neatly and securely Ensuring that all warehouse operations are well-maintained and managed Loading and unloading Amazon merchandise trucks Operating stock management tools such as forklift and so on Ensuring that the warehouse space is well-organized and managed Driving warehouse materials when required Storing and managing data in inventory and logistic software programs Show less
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Petco
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United States
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Retail
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700 & Above Employee
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Guest Experience Specialist
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Dec 2018 - Aug 2021
Provide optimal guest experience services. Assist guests in the proper selection of merchandise in accordance with their identified needs. Demonstrate a high level of interest in the welfare, health, and proper handling of all animals. Perform cashiering duties. Perform related duties in support of the store attaining its assigned sales goal. Ensure merchandise is properly stocked and priced. Provide optimal guest experience services. Assist guests in the proper selection of merchandise in accordance with their identified needs. Demonstrate a high level of interest in the welfare, health, and proper handling of all animals. Perform cashiering duties. Perform related duties in support of the store attaining its assigned sales goal. Ensure merchandise is properly stocked and priced.
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Bath & Body Works
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United States
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Retail
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700 & Above Employee
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Seasonal Sales Associate
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Oct 2018 - Jan 2019
Deliver exceptional in-store shopping experience Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and capturing customer information to support continued engagement with us. Support product replenishment activities that keep the store full and abundant Assist with floor set execution, window changes, visual presentation and marketing placement as needed Deliver on our values, policies and procedures Deliver exceptional in-store shopping experience Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and capturing customer information to support continued engagement with us. Support product replenishment activities that keep the store full and abundant Assist with floor set execution, window changes, visual presentation and marketing placement as needed Deliver on our values, policies and procedures
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Education
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2018 - 2020
University of North Texas at Dallas
Bachelor's degree, Criminal Justice -
2016 - 2018
Dallas College
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
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