Payroll Specialist

• Feb 2022 - Present

Responsible for auditing and approving all CCCS College pre-payroll (bi‐weekly and monthly) submissions to ensure data accuracy before payrolls are finalized. Prepare out of cycle checks, voids, correct overpayment transactions and assists all Colleges by answering payroll questions. Serves as the garnishment Subject Matter Expert for the Colorado Community College System.

Payroll Coordinator

• May 2021 - Feb 2022

Records Specialist

• Jul 2020 - Feb 2021

Provides excellent customer service in the Continuing Education Office by greeting and assisting students in an efficient way. Assists students, prospective students, faculty, administrators and campus visitors with records related functions. Processes incoming and outgoing records documents, including recognizing errors with student records and determine the appropriate results. Record processing completed with Colleague Datatel Software and scanning. Ensure correctness of student records throughout the year. Inventory and order materials and supplies for the office as needed. Assist with the college’s recruitment and retention initiatives.

Director Of Customer Service

• May 2018 - Jun 2020

Oversees all food service within the club, including the daily operation of a la carte dining and banquet services. Manage the hiring, training, and development of all front of the house food service employee partners. As a Service Director I am an advocate and ambassador of exceptional service and understanding the critical role that Membership and exceeding expectations plays in the success of the operation. Ensure that all mandated training programs are implemented as well as full compliance with corporate purchasing procedures. Prepares an annual financial budget and achieves these goals through proper forecasting, cost controls, labor management, and revenue generating programs.

Director Of Programming

• Aug 2017 - Feb 2018

Worked along side other Program Directors to manage, direct and coordinate program areas, ensure high quality programs and establish new program activities. Developed schedules and directed personnel and volunteers as needed. Developed strategies to motivate staff and achieve goals. Assured compliance with state and local regulations as they relate to program areas. Ensured that YMCA program standards were met and safety procedures followed. Developed and maintained relationships with school administration. Checked in weekly with office staff to communicate any updates or concerns. Provided staff leadership for annual fund-raising campaign .Represented the YMCA and participated in association special events. Assisted in the marketing and distribution of program information.

Key Front of House Manager

• Oct 2007 - Jul 2017

Provided support to the front of house team in a management role through maintenance of restaurant standards, customer relations, internal communication. Driven to achieve overall quality and consistency on a daily basis. Ensured all employees are certified and trained prior to service. Embodied the leadership mentality with a “whatever it takes” attitude in helping the restaurant team and its customers. Handled end of the shift financials for the company and its employees. Provided support to the front of house team in a management role through maintenance of restaurant standards, customer relations, internal communication. Driven to achieve overall quality and consistency on a daily basis. Ensured all employees are certified and trained prior to service. Embodied the leadership mentality with a “whatever it takes” attitude in helping the restaurant team and its customers. Handled end of the shift financials for the company and its employees.

Recreation Manager

• May 2003 - Oct 2007

Quality service provided to customers and employees. Front desk operations including phone calls, scheduling and financial management. Focused on team organization with the childcare center and the employees. Quality service provided to customers and employees. Front desk operations including phone calls, scheduling and financial management. Focused on team organization with the childcare center and the employees.