Kelly Ham

Director of Sales and Marketing at Lab Supply
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Contact Information
us****@****om
(386) 825-5501
Location
Arlington, Texas, United States, US

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William Wade, LVT, RLATG, CPIA

Kelly is an outstanding member of the Allentown team and embraces their philosophy of top notch customer service.

Elizabeth Weathersby

I had the pleasure of working with Kelly recently on a vivarium project. Facing a deadline, I had to gather caging specifications and coordinate the technical requirements with the project design team in a very short period of time. Kelly jumped on it and had drawings, specs and pricing with time to spare. Her strong technical knowledge and commitment to client service makes her a valuable partner and I look forward to working with her on future projects.

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Experience

    • United States
    • Research Services
    • 1 - 100 Employee
    • Director of Sales and Marketing
      • Dec 2017 - Present

      Currently leading a sales team covering 16 states with a proven track record of double digit growth each year. Responsible for launching Exotic Animal Supply's e-commerce division winter of 2020 across multiple sales platforms including Amazon, Ebay, and Walmart.com. Personally created new logos and branding for both Lab Supply & Exotic Animal Supply, and lead the redesign of both websites. Manage all marketing strategies. Currently leading a sales team covering 16 states with a proven track record of double digit growth each year. Responsible for launching Exotic Animal Supply's e-commerce division winter of 2020 across multiple sales platforms including Amazon, Ebay, and Walmart.com. Personally created new logos and branding for both Lab Supply & Exotic Animal Supply, and lead the redesign of both websites. Manage all marketing strategies.

    • Director of Sales & Marketing
      • Dec 2017 - Present

      Exotic Animal Supply’s parent company is Lab Supply Exotic Animal Supply’s parent company is Lab Supply

    • Design
    • 1 - 100 Employee
    • Sales Director
      • Mar 2017 - Nov 2017

    • United States
    • Research
    • 100 - 200 Employee
    • Technical Sales Consultant
      • Apr 2011 - Mar 2017

      - Territory sales manager for 9 states: Arkansas, Louisiana, Texas, Oklahoma, New Mexico, Nebraska, Kansas, Colorado, and Wyoming - Manage more than 215+ individual accounts - Involved in all phases of sales cycle: relationship building, quoting, closing sale, installation, and service - Recognized as top sales performer for Allentown U.S. sales team in year 2014 - Achieved Top Sales Performer award for Q3 & Q4 of 2014 - Travel to client locations to participate in sales presentations and product demos. - Pursue new accounts through lead generation, cold calls and advertising referrals. - Build strong, loyal relationships/partnerships with existing accounts, providing services when necessary. - Serve as liaison between customers and management in order to relay customer concerns to the correct department and track progress of resolution. - Research competitor products to enhance knowledge of product markets and competition. - Attend trade shows and sales conferences. - Develop sales & marketing strategies to maximize revenues within certain regions, and optimize time spent at each location. - Handle high volume phone sales, email inquiries and referrals. - Work closely with Directors, Facility Managers, purchasing agents, and technical staff. - Travel 80-90% of the time across territory for customer visits, other 10-20% of the time is in home office. - Negotiate long-term agreements with large universities, government institutions, and pharmaceutical companies. - Assist with 80% of the installations within my territory providing customer with additional service. - Plan and organize routes within territory to maximize efficiency and time in the field. - Organize joint sale calls with current customers and outside vendors. Show less

    • Denmark
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sales Manager
      • Jul 2005 - May 2011

      - Sales Manager for both the national & international markets for the animal care industry - Managed 5 animal care markets: lab animal research, zoos, veterinarian clinics, pet boarding facilities, and animal shelters - Effectively trained new sales team members and administrative staff - Increased capital equipment sales by more than 900% in year 4 with sales reaching more than of $1Million - Scheduled and managed all promotional activities such as trade shows, literature and brochures. - Analyzed trends within the market. - Created custom sales strategies for the five markets within my division. - Instrumental in creating the service plan for the animal care industry. - Personally drove new business sales by adding more than 20 major architectural and engineering firms to our customer referral program. - Established a partnership program for corresponding equipment vendors in the animal care industry, which provided more than 5000 leads within a year period. - Created and presented marketing presentations to customers, architects, - Documented and published a cleaning study that's become the outline of our corporate sales and marketing strategy. - Established corporate sales reporting process that delivered crucial information on forecasted sales to sales team. - Travel 50%-70% of the time nationwide, with small amounts of international travel, encountering new accounts, and maintaining relationships with existing customers. - Actively identifies new market segments to insure business growth and development. - Assisted national sales manager for a year with all food service sales and accounts. Show less

    • United States
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Team Lead Merchandise Developer
      • Jul 2003 - Jul 2005

      - Promoted twice within two years to Team Lead Merchandise Developer. - Managed a variety of accounts including Wal-mart, Kmart, Bass Pro, Cabela's, Dick's Sporting Goods, and Sportsman's Warehouse. - Supervised all product development for the outdoor headwear division. - Managed multiple licensing agreements, such as Ducks Unlimited, Winchester, Remington, Gore-Tex, and all approved colleges, through product development - Organized and directed sales meetings, product review sessions, and yearly catalog reviews. - Implemented product development creative team outings. - Developed and implemented a training program, where I trained 10 new employees and conducted company and product orientations. - Assisted National Sales Manager in all category specific product development decisions and discussion. - Researched and analyzed market trends, which were incorporated into the product development and line reviews. - Created detailed product development and production timelines. - Attended industry specific tradeshows and sales meetings. Show less

Education

  • Louisiana Tech University
    Bachelor's Degree, Graphic Design and Marketing
    1999 - 2003
  • Crossett High School

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