Sales Representative

• Jun 2021 - Present

Independent Stylist

• Nov 2020 - Present

Social networking Retail sales Social networking Retail sales

Personal Shopper

• Feb 2020 - May 2022

Human Resources Coordinator

• Jul 2019 - Feb 2020

Recruitment and staffing of medical professionals (RN, NP, LPN, CNA, EMT, MA & BHT) Recruitment and staffing of medical professionals (RN, NP, LPN, CNA, EMT, MA & BHT)

Staffing Coordinator

• Jun 2013 - Jul 2019

Primary Responsibilities ● Provide outstanding customer focus and service to every client (internal and external) and worker interaction ● Build strong customer relationships ● Source qualified candidates ● Screen, interview and hire qualified candidates ● Process I-9 and E-Verify functions in accordance with the law and internal policy ● Maintain a database of active and available workers ● Fill all client staffing orders and/or provide order status update accordingly ● Maintain equipment inventory and monitor equipment check-outs and returns ● Complete daily arrival calls ● Perform daily marketing calls to place excess available workers ● Generate lead information and forward to assigned Sales Representative ● Perform weekly client service calls ● Immediately escalate all client issues that were not resolved at the branch level ● Maintain up to date and accurate documentation in JKM and SD to ensure employment status is clear and unemployment records complete ● Accurately process daily and weekly pay checks ● Complete branch close out reconciliation daily and weekly to ensure accurate invoicing ● Manage and reconcile branch cash fund ● Facilitate and manage worker safety orientations and daily trainings to ensure worker safety awareness and continuous safety dialogue ● Administer background and drug tests as required ● Set own priorities and schedule day’s events ● Maintain clean and organized work spaces and office areas ● Maintain operational office equipment to ensure essential branch functions are supported i.e. work ticket and check printers ● Complete all office duties required such as phones, filing and email communications ● Handle incoming calls after hours in an emergency or when scheduled periodically to do so Show less

Newspaper courier

• Mar 2009 - Jan 2015

This job entails getting up at 3 am every morning, folding newspapers and delivering them to my customers 365 days a year. Responsible for customer satisfaction, return and retention for given route. This job entails getting up at 3 am every morning, folding newspapers and delivering them to my customers 365 days a year. Responsible for customer satisfaction, return and retention for given route.

Customer Service Advocate

• Nov 2012 - Apr 2013

This job entails answering phone calls from members of AARP & United Healthcare making requests for prescription refills, recorders, reorders, order status and benefit questions; which includes educating them on processes and benefits. Assist with processing pharmacy claims and overrides. (CONTRACTOR FOR OPTUMRX) This job entails answering phone calls from members of AARP & United Healthcare making requests for prescription refills, recorders, reorders, order status and benefit questions; which includes educating them on processes and benefits. Assist with processing pharmacy claims and overrides. (CONTRACTOR FOR OPTUMRX)

Debt Collector

• Jan 2011 - May 2012

This job entails the use of phone and computer skills. Plus the ability to get people to pay their bad debts. This job entails the use of phone and computer skills. Plus the ability to get people to pay their bad debts.

Centralized Scheduler, Customer Service Specialist

• Jun 2010 - Oct 2010

Responsible for all aspects of registration, including registering new patients, updating patients and maintaining patient registration. Performs scheduling transactions, including appointments, re-schedules, and cancellations. Identifies patient’s additional needs and directs to the appropriate resource. Provides exceptional customer service. Performs account inquiry and problem resolution. Serves as an advocate for and liaison between consumer and Arizona Health Sciences Center (AHSC). Assists Team Leader/Manager in the training of new employees. Demonstrates good judgment and problem solving skills when handling difficult and unusual situations. Demonstrates willingness to provide temporary coverage to the UMC/UPI Medical front offices. When working in a medical office, demonstrates outstanding customer service skills, professionalism and positive attitude. Assists with the coordination and attendance of outreach events such as health fairs and open enrollments Acts as role model for staff, particularly in the areas of patient and staff relations. Performs other responsibilities as assigned, including site specific. Show less

Medical Office Specialist III

• Sep 2009 - Jun 2010

(Temp-to-hire through University Physicians Healthcare PBC Kino Clinics) Pre-Visit consultation verifications, referrals, patient check-in/check-out processes, medication prior-authorizations, patient registration and records documentation. (Temp-to-hire through University Physicians Healthcare PBC Kino Clinics) Pre-Visit consultation verifications, referrals, patient check-in/check-out processes, medication prior-authorizations, patient registration and records documentation.

HR Staffing Coodinator

• Dec 2007 - Aug 2008

Assisting each department manager with their department needs, evaluating each applicant to screen them for department specifications. Typing the offer letter, compensation and bonuses. Arranging the travel, car rental and hotel stay of potential candidates. Processed and routed bills from the travel companies to the appropriate individual after reviewing the dates for accuracy. Scheduling the new hires for health screenings, orientation and paperwork. Submitting and review of background checks. Processing new hire paperwork and e-Verify the I-9. Assisting the recruiters with administrative assistance by answering messages, e-mails and meeting with department managers. Training department managers on how to utilize PeopleSoft. Maintained a spreadsheet of department needs, new hires and applicants for the HR recruitment manager. Show less

Receptionist

• Mar 2007 - Sep 2007

Assisting the doctors, nurses, medical assistants and office manager by maintaining order of the front office. Managing the medical records (both paper and electronic) to ensure accurate information is filed appropriately providing the medical staff with the data needed to treat properly. Maintaining a schedule of each patient allowing enough time to treat them efficiently. Answer multi-lined phones and expedited messages to the appropriate person. Assisting the doctors, nurses, medical assistants and office manager by maintaining order of the front office. Managing the medical records (both paper and electronic) to ensure accurate information is filed appropriately providing the medical staff with the data needed to treat properly. Maintaining a schedule of each patient allowing enough time to treat them efficiently. Answer multi-lined phones and expedited messages to the appropriate person.

Ward Clerk IV

• Jun 2005 - Mar 2007

Assisting the nurse and nurse practitioner with department needs. Scheduling new hires for health screenings and TB skin tests. Assisting with the TB test readings so that the nurse and nurse practitioner were available for other higher priority tasks. Managing the medical records to ensure accurate information is filed appropriately providing the staff with the data needed to treat and screen appropriately. Maintaining that every record has data needed for every appointment so that the staff does not need to go searching for it. Ordering laboratory tests and retrieving the results. Ordering office supplies. Show less

Administrative Assistant

• May 2004 - Apr 2005

Assisting the Executive Assistant to Eliseo Garza Solid Waste Director for the City of Tucson. Answering phones, typing letters to customers of the City of Tucson Water Company. Making copies, faxing documents and filing records and documents into those files. Assisting the Executive Assistant to Eliseo Garza Solid Waste Director for the City of Tucson. Answering phones, typing letters to customers of the City of Tucson Water Company. Making copies, faxing documents and filing records and documents into those files.

Customer Service/Sales Manager

• May 1990 - May 2004

Retail sales and customer service representative. Maintaining customer satisfaction. Assisting the owner of The Incense Place. Managing the sales representatives and overseeing the cash flow. Maintaining inventory and bookkeeping. Retail sales and customer service representative. Maintaining customer satisfaction. Assisting the owner of The Incense Place. Managing the sales representatives and overseeing the cash flow. Maintaining inventory and bookkeeping.