Experience

Round1

• 1 - 100 Employee

• Food Beverage Manager

  • Sep 2017 - Present

  Responsible for managing all F&B operations to deliver an excellent customer service experience by forecasting sales & utilizing experience to ensure proper staff coverage & product levels at all times. Responsibilities include, opening, closing, till counts, safe counts, cash control, bank deposits, getting change, facility management, daily sales reports, cost of goods reports, monthly inventory, food safety & preparation, portion sizes, presentation, ordering & receiving, checking deliveries for accuracy, monitoring budget & reviewing financial transactions, employee schedules, employee files, customer complaints, ensuring age restriction control in regard to alcohol sales in accordance with government & company policies, maintain employee certifications, maintain health department records, maintain pest control records, maintain invoices, maintain beer line cleaning records, associate evaluations, managing associates, providing excellent customer service, ensuring employee & food safety, coaching staff, reporting on sales, investigating discrepancies in reports & complying with all health and safety regulations. Show less



OnProcess Technology

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Data Analyst

  • Aug 2015 - Jul 2017

  Simultaneously managed the day to day operations of 5 sites globally, reviewed all company metrics both historically & in real time to coordinate with operations managers & senior management to set & meet expectations in sales, profit, & outreach projections. Created & submitted reports to senior management daily, weekly, monthly & quarterly; audited department reports and records, researched discrepancies, developed practices to create timely and efficient work flow. Worked independently and as a team to identify problem areas, organize data, create actions plans, implement new tracking and data storage procedures. Show less



Jerry Remy's

• Hospitality

• Expeditor

  • Oct 2012 - Jul 2015

  Ensured overall product, occupational, mechanical, & employee safety; directly supervised & enforced all government regulated food practices, environmental codes & ordinances, maintained facilities to comply with established store policies and procedures, provided operational training to employees. Successfully managed competing priorities and deadlines in a fast-paced, high stress environment through teamwork and delegation. Proactively supported all promotional activity, contributed to a positive work environment, interacted with customers in a friendly and professional manner, and provided exceptional customer service. Show less



Gtech

• IT Services and IT Consulting
• 1 - 100 Employee

• Product Development Intern

  • Jun 2012 - Sep 2012

  Provided administrative support to a team of 8 utilizing initiative, judgement and technical skills by managing a diverse and complex array of miscellaneous duties and other special projects as assigned by upper management. Interacted and established professional relationships with outside customers, vendors, and office personnel, ensured establishment presented a pleasing image at all times, audited and tracked special events, enforced compliance of all federal, state and local regulations as well as company polices, maintained high ethical standards, maintained confidentially of all company procedures and data. Prepared travel arrangements, itineraries, agendas, expense reports, memos, reports, contracts, meetings and appointments. Show less



Wendy's (Pertoria, Inc.)

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Mar 2006 - Jul 2011

  Demonstrated outstanding ability in managing all day to day restaurant operations in a demanding, fast paced work environment. Responsibilities included, sales goals, store promotions, data reports, managing inventory, labor control, food cost, interviewing, hiring, orientation, payroll, managing employee & store records, ordering & receiving, performance reviews, corrective actions, coaching, training, budgeting, safety compliance and terminations. Proven ability to prioritize, make decisions and follow-through based on experience and knowledge in a leadership role. Show less