Experience

Shoalter Automation Limited

• United Kingdom
• Retail
• 1 - 100 Employee

• Human Resources Executive

  • May 2023 - Present

• Senior Customer Service Officer

  • Dec 2022 - Apr 2023

• Customer Service Officer

  • Sep 2022 - Dec 2022



Nixon Cleaning Company Limited

• Hong Kong
• Consumer Services
• 1 - 100 Employee

• Operation Assistant

  • Nov 2019 - Feb 2022

  ● Daily clerical work & administrative duties ● HR duties including roster planning, payroll calculation, leave application management for 130 people in the department, recruitment arrangement and organizing interview, new join welcoming and preparing new join documents ● Procurement: Manage office supplies and equipment under cost control, monitor into details, reassuring supply qualities ● Arranging monthly board meeting, making sure all parties present on time, drafting meeting agenda, preparing meeting materials, preparing meeing minutes, reports, PowerPoint presentation and take respective follow-up actions, always communicate with supervisors to ensure all new policies applied smoothly ● maintain smooth operation within housekeeping department ● Solve any problem on hand (solve conflicts between staff, improve attendance discipline, urgent purchase on office supplies, etc.) ● Communication bridge between manager and supervisors, always maintain a friendly working environment ● Establish connection with suppliers to ensure our order price is competitive and to be delivered on time. Show less



MTR Corporation Limited 香港鐵路有限公司

• Hong Kong
• Rail Transportation
• 700 & Above Employee

• Customer Service and Revenue Protection Officer

  • Mar 2019 - Oct 2019

  ● Conduct ticket inspections on railway premises ● Assist passengers on the proper use of station facilities and equipment as well as the ticketing systems ● Enforce MTR by-laws and take proper actions against ticket abusers or by-laws offenders ● Assist in incidents handling and passengers in need ● Provide support on crowd control, set up MTR shuttle bus stops and information dissemination during service disruptions, festivals or special events ● Perform duties related to Railway Safety Rules as required Show less



Midland HKP Services (Administration) Limited

• Sales Secretary

  • Sep 2018 - Mar 2019

  ● Manage branches supplies and equipment, stationery, telecommunications and leaflet ordering ● Daily clerical work & administrative duties ● Communicate and cooperate between branches and departments ● System update (data input) ● Arrange monthly board meeting, draft meeting agenda, prepare meeting materials, minutes, reports, PowerPoint presentation and take respective follow-up actions ● Branches decoration and poster designing ● Keep track to complete all transaction documents and organize in traceable manner ● Set up and to maintain smooth operation the real estate fair. Show less



Bureau Veritas Consumer Products Services

• Hong Kong
• Manufacturing
• 700 & Above Employee

• Administrative Assistant

  • Aug 2015 - Apr 2018

  ● To assist in screening, checking and organising supporting documents submitted for applications, also including progress report ● To assist in handling general enquiries; ● Arrange monthly board meeting, draft meeting agenda, prepare meeting materials, minutes, reports, PowerPoint presentation and take respective follow-up actions ● To assist in drafting email correspondence, meeting minutes, minutes for approval ● Perform general clerical and office support duties such as filing, word processing, photocopying ● Perform any duties assigned by the senior officers. ● Manage office supplies and equipment, stationery, telecommunications ● flight and hotel accommodation reservation ● Sort and circulate incoming mails ● Manage staffs’ daily attendance and leave record ● Keep track of delivered job ensure to be completed on time Show less



Best Fine (HK) Ltd

• Assiatant Material Coordinator

  • Jul 2014 - Aug 2015

  Mainly assisting Leather Specialist; including: - ● 200+ Mails & Sample Order follow up ● Make leather allocation and keep track and ensure on time shipment ● Ensure and coordinate vendors re-allocate & receive correct leather for sampling ● Clerical work & administrative duties (Data entry, Filing, documentation, courier arranging, generate excel reports, meeting arranging, income call handling, claimant, stationery ordering, Sample room maintenance) ● Any ad-hoc duties assigned by direct supervisor (Leather Specialist) ● Travelling to Mainland China and work out-door is necessary. Show less



William E. Connor & Associates Ltd.

• Hong Kong
• Manufacturing
• 1 - 100 Employee

• Assistant Market Representative

  • Aug 2012 - Jun 2014

  Key role in communicating between clients, vendors, suppliers to ensure on time shipment ● To fulfil client requirements (e.g. packaging, testing, care card ordering) ● Keep track and ensure on time shipment ● 500+ daily mails processing ● Travelling to Mainland China is necessary. Key role in communicating between clients, vendors, suppliers to ensure on time shipment ● To fulfil client requirements (e.g. packaging, testing, care card ordering) ● Keep track and ensure on time shipment ● 500+ daily mails processing ● Travelling to Mainland China is necessary.



Accessories Bags & Cosmetic (HK) Ltd

• Sales and Marketing Executive

  • Jun 2011 - Aug 2012

  ● Follow up orders & claimants ● Sample room maintenance ● General clerical work (Filing, data entry, generate excel reports) ● Follow up orders & claimants ● Sample room maintenance ● General clerical work (Filing, data entry, generate excel reports)



Poloair Travel Ltd

• Receptionist

  • Apr 2011 - Jun 2011

  ● Call handling ● Visitor Greeting ● Meeting room arrangement ● Stationery ordering ● Daily clerical work & administrative duties ● Invoice / purchase order / claimant handling ● Excel Reports generating ● Call handling ● Visitor Greeting ● Meeting room arrangement ● Stationery ordering ● Daily clerical work & administrative duties ● Invoice / purchase order / claimant handling ● Excel Reports generating