Experience

Hollywood Casino Toledo

• United States
• Entertainment Providers
• 100 - 200 Employee

• Assistant Shift Manager Player Services

  • Jan 2022 - Present

• Main Banker Player Services

  • Jun 2021 - Jan 2022

• Cashier Player Services

  • Mar 2021 - Jun 2021



Schindler Elevator Corporation (U.S.)

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• District Account Specialist

  • Sep 2020 - Nov 2020



Resource Center for Independent Living, Inc.

• United States
• Individual and Family Services
• 100 - 200 Employee

• Self Direction Coordinator

  • Aug 2019 - May 2020

  Maintain open communication with 50-60 participant caseload, as well as, their direct support workers, Support Brokers, Care Managers, designated representatives and internal staff.Maintain required Medicaid documentation associated with the provision of services for the assigned caseloads in a timely, accurate, and legible manner.Review monthly budget reports for accuracy, submit monthly invoices and reimbursements for payment, process weekly timesheets, submit rate changes.Establish a work environment that creates positive communication between supervisors and employees and assimilate new employees to the agency's culture, values and mission.Work with New York State's Office of People with Developmental Disabilities and Medicaid to ensure all regulations are met. Show less

• Reimbursement Specialist

  • Mar 2017 - Aug 2019

• Administrative Assistant

  • Feb 2016 - Mar 2017



Columbia Place Associates, LLC

• Utica, NY

• Office Assistant / CSS

  • Oct 2013 - Feb 2016

  • Recruited for Columbia Place Associates. Sent new hires for drug testing, went over specific rules for the hiring company and confirmed with new hires they will be at work on start date given. • Processed weekly payroll and child support payments, Client billing/ invoicing, accounts receivable, banking deposits, direct deposit. • Maintain accurate reconciliation of Columbia Place Associates financial records. • Manage Columbia Place Associates.com & Facebook. • Posted job descriptions, newsletters and upcoming events to websites such as: Columbia placeassociates.com, Indeed.com, Craigslist.com, and Facebook. • Assist all walk-in job seekers, scheduled appointments for interviews • Check qualifications and ask questions for employer specific needs. • Answered Multi-line phones, checked messages and transferred calls to appropriate person. • Copy, Fax and Email office documentation for hiring employer. Filed and boxed employee information. • Performed file maintenance for new applicants or existing applicants using Persona/AST. • Input applicant’s personal information and verified when calling or walking in. Show less



BNY Mellon

• United States
• Financial Services
• 700 & Above Employee

• Senior Loan Administrator

  • Sep 2007 - Feb 2013

  • Proficient in AFS, SPE, RAP, IIS, PeopleSoft, FTS, Treasury Edge and Token releases. • Processed Day Loans, BDS Loans, OCC/CME Settlements, Overnight Loans, Collateral, Daily Prime Rates, SDFS, DTC, NSCC, Monthly/ Daily Interest. • Maintain efficient and accurate day-to-day operations. Coach and train to develop staff. • Proficient in AFS, SPE, RAP, IIS, PeopleSoft, FTS, Treasury Edge and Token releases. • Processed Day Loans, BDS Loans, OCC/CME Settlements, Overnight Loans, Collateral, Daily Prime Rates, SDFS, DTC, NSCC, Monthly/ Daily Interest. • Maintain efficient and accurate day-to-day operations. Coach and train to develop staff.



AmeriCU Credit Union

• United States
• Banking
• 400 - 500 Employee

• Senior Teller

  • Jan 2002 - May 2006

  • Supervise all daily teller operations and staff within established policies and guidelines. • Maintain efficient and accurate day-to-day operations, professional member quality sales and service. • Coach and train to develop staff. Conduct quarterly and annual teller reviews. • Discover and resolve overages and shortages. • Daily balancing/rebalancing. Verify ATM, vault, and all currency received from the Federal Reserve Bank. • Responsible for entire teller line operations. Troubleshoot and correct all problems as needed (Cash Dispense Machines (CDM), ATM, cameras, etc.). Open and close building (branch security). Show less



Oneida Nation Enterprises, Turning Stone Resort and Casino

• Vernon, NY

• Bingo Caller

  • Jun 1998 - Nov 2001

  • Assisted supervisor with performance reviews. Created monthly work schedule for all callers. • Conferred with representative regarding procedures and specifications of new equipment. • Called bingo game. Programmed bingo equipment for special games. • Paid out lump sum winnings, filling out W-2 forms as needed. • Assisted supervisor with performance reviews. Created monthly work schedule for all callers. • Conferred with representative regarding procedures and specifications of new equipment. • Called bingo game. Programmed bingo equipment for special games. • Paid out lump sum winnings, filling out W-2 forms as needed.