Experience

DirectTrust

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Operating Officer

  • Jan 2023 - Present

• Director of Operations

  • Jan 2014 - Jan 2023

  As Director of Operations for DirectTrust, Kelly Gwynn is responsible for oversight and coordination of the company’s operations. Starting with DirectTrust in 2014, Kelly’s extraordinary attention to detail coupled with her powerful analytical skills have led to greater efficiencies and improved process flows. Her experience and knowledge base span all areas of DirectTrust, giving her a great perspective of the organization at large as well as the daily activities required to achieve the company’s mission. Kelly holds a Bachelor of Science in Criminal Justice from the University of Georgia.



The Provision Team

• Business Consulting and Services
• 1 - 100 Employee

• VP of Operations

  • Jan 2014 - Present

  Kelly Gwynn learned her member services skills in a rather unusual way for a nonprofit incubator: she comes to us from award-winning stints as a probation officer (she was Probation Officer of the Year in 2008 and 2010 with Georgia Department of Corrections) and as Chief Investigator for the Union County (GA) District Attorney's Office. Not your typical incubator career-path, perhaps, but Kelly's combination of extraordinary attention to detail and powerful analytical skills have made her beloved by our clients and their members. Nobody's better at running down recalcitrant problems quickly and getting our clients' focus back on the right track! Kelly's a graduate of UGA with a B.A. in Criminal Justice.



Enotah Judicial Circuit District Attorney's Office

• Blairsville, GA

• Investigator

  • 2013 - 2014

  Assisted with the filing of cases; entered cases into the office tracking system; located witnesses; conducted witness interviews; assisted in the trial process, including Jury Selection; worked with attorneys in the office to prepare appellate briefs to the Appellate Courts of Georgia; attended court proceedings; established and maintained effective working relationships with other law enforcement and government agencies; served subpoenas; conducted a variety of criminal investigations both independently and with a team.



Georgia Department of Corrections

• Enotah Judicial Circuit

• Probation Officer

  • 2007 - 2012

  Supervise offenders; address violations committed by offenders; prepare offender’s sentences for the Court’s signature; prepare Pre-Sentence Investigations for convicted offenders; conduct field visits; field questions from the public and fellow government agencies; perform drug screens; make referrals that address the educational, cognitive and substance abuse needs of offenders. Supervise offenders; address violations committed by offenders; prepare offender’s sentences for the Court’s signature; prepare Pre-Sentence Investigations for convicted offenders; conduct field visits; field questions from the public and fellow government agencies; perform drug screens; make referrals that address the educational, cognitive and substance abuse needs of offenders.