General Manager

• May 2020 - Present

Owner/Landlord

• Apr 2003 - Present

• Purchased and currently manage a semi-detached single family dwelling in Kitchener, for investment purposes (April 2003)• Purchased and managed a second semi-detached single family dwelling in Waterloo, for investment purposes (December 2003)• Purchased and currently manage a third semi-detached single family dwelling in Kitchener, for investment purposes (June 2004)• Sold the Waterloo located semi-detached in December 2009• Extensive dealings with the CREA - Canadian Real Estate Association• Represented myself and was successful in Small Claims Court• Experience with the Landlord and Tenant Board• Familiar with The Residential Tenancies Act 2006

Paralegal Field Placement

• May 2014 - Jun 2014

LSO 120 hour mandatory practicum placement through Conestoga CollegeExposed to multiple aspects of a Paralegal office:• Assisted in client intakes• Opened client files and followed the files through to closure• Researched case law• Drafted and filed Plaintiff’s Claims• Drafted pleadings for a Defendant’s ClaimAttended and observed Provincial Offences Act guilty pleas, pre-trials, trials and appeals.Attended, observed and assisted in LTB hearings. LSO 120 hour mandatory practicum placement through Conestoga CollegeExposed to multiple aspects of a Paralegal office:• Assisted in client intakes• Opened client files and followed the files through to closure• Researched case law• Drafted and filed Plaintiff’s Claims• Drafted pleadings for a Defendant’s ClaimAttended and observed Provincial Offences Act guilty pleas, pre-trials, trials and appeals.Attended, observed and assisted in LTB hearings.

Bookkeeping

• 2000 - 2006

• Performed general accounting duties in QuickBooks 2000 computer program• Maintained complete sets of financial records, kept track of accounts and verified the accuracy of procedures used for recording financial transactions• Prepared, controlled, balanced and checked various accounts using standard bookkeeping methods• Entered daily financial transactions in a journal• Maintained and balanced general ledgers and prepared financial statements • Performed general accounting duties in QuickBooks 2000 computer program• Maintained complete sets of financial records, kept track of accounts and verified the accuracy of procedures used for recording financial transactions• Prepared, controlled, balanced and checked various accounts using standard bookkeeping methods• Entered daily financial transactions in a journal• Maintained and balanced general ledgers and prepared financial statements

Customer Service Representative/Order Entry

• 1998 - 1999

• Order entry and invoicing - ACCPAC Plus Program• Ensured and provided quality service to both internal and external customers• Handled customer order taking within a large corporate environment• Participated in the decisions concerning the implementation of new customer service policies and procedures• General office duties including internal calendar management• Provided back-up support to other group members in the performance of job duties required• Attended regular customer service department meetings• Performed other related duties as assigned by management

Administrative Assistant/Customer Service Representative

• 1995 - 1998

• Data entry - ACCPAC Plus Program• Computer projects, cold calling and correspondence• Handled customer service and complaints in a fast paced environment• Resolved customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management • Assisted with Accounts Payable and Accounts Receivables which included collection calls• Screened and interviewed potential Sales Representatives• Wrote job descriptions for the company’s provincial Sales Representatives• Invoiced clients and completed expense reports• Attended monthly customer service department meetings, recorded the minutes and submitted the minutes for approval• Scheduled and coordinated board meetings• Prepared agendas and catering for the board meetings• Store front clerk, sales and show room maintenance• Monitored the minimum stock levels and re-ordered when stock reached that level• Always participated in the biannual inventory count

Secretary/Receptionist/Sales Representative

• 1991 - 1992

• Reception, Accounts Payable and Accounts Receivable• Scheduled appointments, typed correspondence• Maintained office files/submitted all sales and circulation reports on time• Prepared and issued payroll cheques• Billed contractors, offered/sold monthly advertising space• Ordered and purchased office supplies/received and distributed monthly editions • Reception, Accounts Payable and Accounts Receivable• Scheduled appointments, typed correspondence• Maintained office files/submitted all sales and circulation reports on time• Prepared and issued payroll cheques• Billed contractors, offered/sold monthly advertising space• Ordered and purchased office supplies/received and distributed monthly editions

Inventory Control

• 1985 - 1991

• Required to track Revlon's bulk, raw materials, tote and finished goods inventory on two computer systems (s/36 & AS400)• Controlled the cycle counting in Revlon's two warehouses• Maintained accurate logbooks of all inventory transactions paperwork• Assisted the Supervisor with various jobs (i.e. printing production pick lists & restocks)• Answered to Revlon's Director of Manufacturing and the floor Supervisor• Communicated effectively with individuals in all levels of the organization