Kelly Escobar

Internship at Clarion Inn & Suites
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
  • Spanish -

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Bio

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Antonios Kyriacou

Kelly is an extremely hard working, gifted individual. She consistently aims for perfection, while always being a team player. Her smile lights up the room, yet her confidence speaks for itself. A true professional in her trade, while always looking to help others. I have no doubt she will have a truly fruitful, prosperous, long career in the Hospitality Industry.

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Credentials

  • ServSafe
    -

Experience

    • Hospitality
    • 1 - 100 Employee
    • Internship
      • Jul 2016 - Present

      • Gain better understanding of how management of specific departments operate successfully • Cross Train, got the greatest exposure to all departments as its practical • Develop procedural, managerial and organizational skills. • Gain better understanding of how management of specific departments operate successfully • Cross Train, got the greatest exposure to all departments as its practical • Develop procedural, managerial and organizational skills.

  • Best Miami Hotel
    • Miami/Fort Lauderdale Area
    • Front Desk Agent
      • Aug 2012 - Aug 2015

      • Greeted and welcomed all hotel guests with a smile. • Provide an elevate customer experience to generate a loyal clientele • Manage the registration process • Handle guest check-ins and check-outs appropriately • Reviewed account information and charges with guests during check-out. • Compute bills and take payments • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift • Resolve customer inquiries and complaints in and emphatic and efficient manner. • Resolved service-related problems in a timely manner. • Improved customer service ratings through outstanding service • Accommodated guests’ requests • Processed telephone and walk-in reservations

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Retail Sales
      • Jan 2011 - Jul 2012

      • Operated a cash register for cash, check and credit card transactions • Stocked and replenished merchandise according to store merchandising layouts. • Priced merchandise, stocked shelves and took inventory of supplies. • Cleaned and organized the store, including the checkout desk and displays. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register. • Operated a cash register for cash, check and credit card transactions • Stocked and replenished merchandise according to store merchandising layouts. • Priced merchandise, stocked shelves and took inventory of supplies. • Cleaned and organized the store, including the checkout desk and displays. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Education

  • Florida International University
    Currently pursuing a BS in Hospitality and Tourism Management, Hospitality Administration/Management
    2014 - 2016
  • Miami Dade College
    Associate of Arts (AA), Hospitality Administration/Management
    2012 - 2014

Community

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