Experience

Torpedo7 Group Ltd

• New Zealand
• Retail
• 100 - 200 Employee

• Systems and Process Manager

  • Apr 2022 - Present

• Store Manager

  • Sep 2018 - Apr 2022



New Zealand National Fieldays Society

• New Zealand
• Events Services
• 1 - 100 Employee

• Event Coordinator

  • Apr 2018 - Jun 2018

  Coordinating the demonstrations and entertainment for the 2018 National Fieldays. Coordinating the demonstrations and entertainment for the 2018 National Fieldays.



Drake New Zealand

• New Zealand
• Human Resources
• 1 - 100 Employee

• Temporary Contracts Recuriment Consultant

  • Oct 2016 - Mar 2018

  My duties with Drake New Zealand are to provide end to end recruitment of temporary staff for clients on short term and/or ongoing contracts. I solely coordinate Events and Hospitality Auckland wide but cover all industries throughout the Auckland City region. Candidate management is a large part of my role, managing those candidates who are available for placement by ensuring they are correctly skilled, booked into training or kept in contact about upcoming events, roles and phases of the year. Coordination with Payroll and the Finance team to ensure all staff out on assignment are legal to work, and paid on time.I work alongside the Client Relations Manager to scope for new clients, manage current clients and ensure ongoing business is flowing. Weekly communication with clients regarding their current candidate placements, contracts and forwarding thinking to ensure all the services offered by Drake are utilized and beneficial. Aiding the CRM and Branch Manager in securing new clients by attending meetings, initial contact and following up with paperwork and providing temp staff efficiently. Show less



Aotea New Zealand

• New Zealand
• Retail
• 1 - 100 Employee

• Duty Manager

  • Dec 2014 - Oct 2016

  My duties were to lead and manage the shop floor on a daily basis with up to 14 staff on shift, to ensure all operations of the store are being carried out to keep the sales team free and able to sell at peak times. I coached between 3-6 staff per week to identify, evaluate, then develop their sales skills and metrics, help improve their customer service and interpersonal skills, provide and teach product knowledge and ensure sales targets are being met. I wrote the store roster that could include 30+ staff at peak times of the year in all areas of the shop operations, completed wages on a fortnightly basis, completed incentives on a monthly basis, assisted in job interviews, merchandised on the shop floor and coordinated with the buyer, stockroom controller and administrator to ensure the stock in the store is sufficient and available to be sold. My duties also saw me create and carry out sales games to ensure budgets are made/exceeded and keep staff motivation high. I assisted in the strategic planning for the stores annual budgets, key sales periods, KPI’s and staff retention and turn over. I was also trained and regularly worked as the Office Administrator, Stockroom Controller and Store Buyer to keep the business operating in absences or annual leave times. Show less



SilverStar Mountain Resort

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Summer Rental Shop Supervisor

  • Jun 2014 - Oct 2014

  My duties in the summer were as the Rental Shop Supervisor for the Downhill Mountain Biking season, opening and closing the shop, assisting customers to sign in at the computers, fit customers for protective gear, select the correct bike then size and tech each bike for use. I also worked the cash desk with the POS system call SiriusWare, managed staff on shift, acted as the shop manager in the manager’s absence, cashing up of tills and staff discipline.I also assisted in making plans for achieving budgets, KPI’s and ensuring labour costs were kept down and revenue was increased. Show less

• Winter Rental Technician

  • Nov 2013 - May 2014

  My duties as a winter Rental Shop Assistant was to aid customers to sign into the computer systems, ski and snowboard boot fitting, teching skis and snowboards for customers’ requirements and using the POS system SiriusWare at the cash desk. Cashing up at the end of day, pack down of tech benches and cleaning.



Kathmandu

• New Zealand
• Retail
• 700 & Above Employee

• Assistant Manager

  • May 2012 - Aug 2013

  My duties as the assistant manager were to open and close the store, manage the shop floor and staff on duty, incoming and outgoing stock, visual merchandising and customer service. I acted as the store manager while the current manager was on leave and worked alongside the store manager and regional manager to achieve daily, weekly and quarterly budgets and KPI’s. Coaching staff and putting into place achievable KPI’s for each member of staff and management to achieve the budgets set out by head office. I assisted and performed job interviews for new staff, created rosters, trained and developed new and current staff and organized staff functions. I was the OHS (Occupational Health and Safety) officer for the store, and perform all staff inductions for OHS procedures and policies. Show less



Torpedo7 Group Ltd

• New Zealand
• Retail
• 100 - 200 Employee

• Web Content Assistant

  • Mar 2011 - Apr 2012

  My duties involved writing the descriptions for snow, fishing, motocross, cycling and adventure products on the website that runs in New Zealand and Australia. I worked with the computer systems Acreddo, JBiz and Gbos to which I learnt quickly how they worked and how I could use them to benefit my team and me. I also coordinated and maintained the online Google Documents tracking system that tracked all our purchase orders from when they landed in the warehouse to when the product was online and completed. I coordinated with various teams within the company to ensure the products were online, including the purchasing team, coding structure and administration team, photography and customer services to ensure all their parts of the process were on time for completion and helped problem solve when we ran into difficulty. I was a member of the companies Culture Crew, which was created to ensure staff morale was kept high, some of the events organized were annual staff parties, sporting trips such as the Annual Snow Tour, teams to go into sporting events and recognition awards for staff members. Show less



Pasgaard Sports Disrtibuters

• Mount Maunganui

• Administration and Customer Services Clerk

  • Jan 2010 - Mar 2011



ANZ Championship

• Tauranga/Rotorua/Hamilton

• Field of Play Supervisor and Merchandise Manager

  • Feb 2009 - Nov 2010



Netball Bay of Plenty

• Spectator Sports
• 1 - 100 Employee

• Event Assistant

  • Feb 2009 - Nov 2009

  Volunteer year for Bachelor studies. Volunteer year for Bachelor studies.