Experience

IdealTraits Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Team Lead

  • Jun 2023 - Present

• Client Relationship Manager

  • May 2021 - Jun 2023

• Client Success Advisor

  • Feb 2021 - Jun 2021



FCM Travel USA

• United States
• Travel Arrangements
• 100 - 200 Employee

• Assist Team Leader SAM Assist Team

  • Sep 2019 - Sep 2020

• Corporate Travel Consultant

  • Jan 2019 - Sep 2019



Argos

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Advisor

  • Nov 2017 - Sep 2018



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• International Travel Consultant

  • Oct 2014 - Sep 2017



Moonkkang

• Daegu, South Korea

• ESL Teacher

  • Dec 2009 - Mar 2013

  Taught reading, writing, speaking and listening classes to a variety of school ages and levels. Communicated with students, colleagues and co-workers efficiently. Prepared both class and test materials. Evaluated students on a daily basis. Assigned homework and set goals for the students. Taught reading, writing, speaking and listening classes to a variety of school ages and levels. Communicated with students, colleagues and co-workers efficiently. Prepared both class and test materials. Evaluated students on a daily basis. Assigned homework and set goals for the students.



Vie Health Clubs

• London, United Kingdom

• Membership Sales & Corporate Accounts Manager

  • Jul 2005 - Nov 2009

  Communicated with all clients (both existing and potential) as well as colleagues. Dealt with complaints patiently and efficiently. Organised and supervised staff as well as delegated relevant tasks. Designed marketing and advertising campaigns. Covered reception duties, i.e. greeted clients, booked appointments and ordered stock. Communicated with all clients (both existing and potential) as well as colleagues. Dealt with complaints patiently and efficiently. Organised and supervised staff as well as delegated relevant tasks. Designed marketing and advertising campaigns. Covered reception duties, i.e. greeted clients, booked appointments and ordered stock.



QS PLC

• St. Albans, Hertfordshire

• Sales Assistant

  • Mar 2003 - May 2005

  Distributed appropriate tasks to staff members. Communicated with other colleagues and customers Was held responsible for store keys, handling money, checking stock and taking deliveries. Supervised both customers and staff, as well as shop-floor surroundings Distributed appropriate tasks to staff members. Communicated with other colleagues and customers Was held responsible for store keys, handling money, checking stock and taking deliveries. Supervised both customers and staff, as well as shop-floor surroundings



Horniman's Academy of Music and Drama

• London, United Kingdom

• Classroom Assistant/Helper

  • 1999 - 2003

  Planned lessons with the teachers. Interacted and communicated with the pupils and their parents. Designed flyers on the computer Planned lessons with the teachers. Interacted and communicated with the pupils and their parents. Designed flyers on the computer



Seven Islands Swimming Club

• London, United Kingdom

• Swimming Teacher

  • Sep 1999 - Sep 2002

  Taught swimming skills and technique to both adults and children. Planned, organised and evaluated each swimming session. Communicated children, parents and co-workers. Kept a keen awareness of the environment around me. Awarded certificates. Supervised swimmers and assistant teachers while in the water Taught swimming skills and technique to both adults and children. Planned, organised and evaluated each swimming session. Communicated children, parents and co-workers. Kept a keen awareness of the environment around me. Awarded certificates. Supervised swimmers and assistant teachers while in the water



Rockbourne Road After School Club

• London, United Kingdom

• After School Club Helper

  • Sep 1998 - Sep 1999

  Organized the children at dinner, along with other helpers. Supervised Children’s play. Interacted with children when playing. Organized the children at dinner, along with other helpers. Supervised Children’s play. Interacted with children when playing.