Kelly West
Loss/Recovery Analyst - Mortgage Insurance/FNMA Claims at Saxon Mortgage- Claim this Profile
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Bio
Experience
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Saxon Mortgage
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Financial Services
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200 - 300 Employee
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Loss/Recovery Analyst - Mortgage Insurance/FNMA Claims
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2010 - Present
Review FNMA 571 claims filed/paid and corporate advance/escrow balances to determine loss/gain activity. Identify where loss/gain on loans occurred Determine which business units are responsible for the losses Request refund checks to the investor when necessary. Send write-off instructions for gains/losses Provide monthly reporting of loss/gain activity for FNMA/MI/FHLMC portfolios File initial, final, and supplemental claims to FNMA on… Show more Review FNMA 571 claims filed/paid and corporate advance/escrow balances to determine loss/gain activity. Identify where loss/gain on loans occurred Determine which business units are responsible for the losses Request refund checks to the investor when necessary. Send write-off instructions for gains/losses Provide monthly reporting of loss/gain activity for FNMA/MI/FHLMC portfolios File initial, final, and supplemental claims to FNMA on foreclosures, short sales, and deed-in-lieu properties. Monitor daily reports to ensure all FNMA claims are filed timely Funds follow-up on claims filed Provide posting instructions on claim proceeds received Daily monitoring and updating of the FNMA Insurance Report to insure all hazard insurance policies are cancelled timely. Monitor supplemental reports to ensure timely filing of any supplemental claims needed. Review loans with outstanding balances for any supplemental claims due and forward to loss analysis group for review and write-off of losses. Assist with Fiserv Conversion loans in MSP. Other duties as assigned by management Show less
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Bank of America
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United States
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Banking
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700 & Above Employee
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Senior Foreclosure Specialist
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Dec 2008 - May 2010
Supervised offshore team in processing mortgage insurance claims for private investors and FNMA Monthly reporting of claims filed Monitored exception reports Monthly audit of claims processing and timeliness Daily reporting of new claims to be filed Monthly default reporting for MI companies Follow up on missing documents needed for claims processing Handled escalations from mortgage insurance companies and FNMA Assisted offshore team… Show more Supervised offshore team in processing mortgage insurance claims for private investors and FNMA Monthly reporting of claims filed Monitored exception reports Monthly audit of claims processing and timeliness Daily reporting of new claims to be filed Monthly default reporting for MI companies Follow up on missing documents needed for claims processing Handled escalations from mortgage insurance companies and FNMA Assisted offshore team with all queries regarding the MI processes Followed up to ensure all requests from the MI companies were processed in a timely manner. Show less
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Foreclosure Team Lead
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Aug 2006 - Jul 2008
Westlake, Texas Monitored reports and delegated responsibilities to ensure effective workflow for the first legal process. Monitored exception reports Assisted in training off-shore outsource team Supervised off-shore first legal process Preparation of legal default notices to effect foreclosure referrals Complete Data Entry of all referral information Coordinating transmissions and updates with Title Companies Publication and Posting Register in tracking all… Show more Monitored reports and delegated responsibilities to ensure effective workflow for the first legal process. Monitored exception reports Assisted in training off-shore outsource team Supervised off-shore first legal process Preparation of legal default notices to effect foreclosure referrals Complete Data Entry of all referral information Coordinating transmissions and updates with Title Companies Publication and Posting Register in tracking all Trustee Sales Customer Relations as well as Investor Relations Complete Administration of the Foreclosure Prep and Process (cradle to grave) Updated all third part systems (LPS Desktop -Process Management) Monitored and managed the Default Services process Other duties included: Timely reporting and notifications to all principal parties, managing the foreclosure timeline, manage all exceptions, effectively process to achieve a successful foreclosure. Versed in Title, Assignments, SOT, COT, TSG’s Show less
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Education
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Texarkana College
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Copperas Cove High School
Diploma