Kelly Sun

Product Analyst at TAMVOES
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Korean Elementary proficiency
  • Japanese Elementary proficiency

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Bio

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Credentials

  • Google Digital Marketing
    Google
    May, 2023
    - Sep, 2024
  • Customer Service Training Certification
    ProSafe First Aid | Training & Supplies
    Mar, 2022
    - Sep, 2024
  • Mental Health First Aid
    Mental Health Commission of Canada
    Jan, 2022
    - Sep, 2024
  • WHMIS Training
    WorkSafeBC
    Dec, 2021
    - Sep, 2024
  • NCCP Make Ethical Decision Training
    National Coaching Certification Program (NCCP)
    Oct, 2021
    - Sep, 2024
  • Leave No Trace
    West Coast Educational Adventures
    Aug, 2021
    - Sep, 2024
  • Nail Technician
    Hurtworth Nails
    Oct, 2020
    - Sep, 2024
  • Food Handler
    Canadian Institute of Food Safety
    Dec, 2021
    - Sep, 2024
  • Serving It Right
    Responsible Service BC
    Sep, 2021
    - Sep, 2024
  • Standard First Aid, CPR and AED
    Coast Wilderness Medical Training
    Sep, 2021
    - Sep, 2024
  • Wilderness/Remote Location First Aid
    Coast Wilderness Medical Training
    Sep, 2021
    - Sep, 2024

Experience

  • TAMVOES
    • Canada
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Product Analyst
      • Jul 2023 - Present
  • OctoHub
    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Product Marketing Analyst
      • May 2023 - Present

      - Analyze and evaluate the website’s performance, usability, security, and search engine optimization factors - Generate comprehensive report to highlight research, identify challenges, and offer recommendations for improvement to OctoHub’s client interface - Work with colleague to develop a detailed plan for optimizing the onboarding experience and streamline the process for customers to seamlessly begin using OctoHub’s services - Analyze and evaluate the website’s performance, usability, security, and search engine optimization factors - Generate comprehensive report to highlight research, identify challenges, and offer recommendations for improvement to OctoHub’s client interface - Work with colleague to develop a detailed plan for optimizing the onboarding experience and streamline the process for customers to seamlessly begin using OctoHub’s services

  • Pacific National Exhibition (PNE)
    • Canada
    • Entertainment Providers
    • 1 - 100 Employee
      • Aug 2022 - Present

      - Accurately processed payroll information and prepared financial documents independently for 30+ people - Managed and organized materials and equipment to ensure vendors have immediate access to supplies

      • Aug 2021 - Aug 2022

      - Worked independently and sold PNE Prize Home lottery ticket with high levels of professionalism- Provided exceptional and friendly guest service- Effectively communicated with customers to resolve issues and answered questions regarding the PNE Prize Home Lottery- Was one of the top sellers during 2021 summer season

      • Sep 2021 - Sep 2021

      - Dispensed and served alcoholic and non-alcoholic beverages using proper Serving It Right techniques - Accurately balanced the sale of beverages and money with daily transactions - Restocked and organized of all related work equipment and areas

  • Ooreva Software & Technology Inc.
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Social Media and Brand Content Creator
      • Jan 2023 - Mar 2023

      - Developed and produced high quality social media contents on Twitters, Facebook, Instagram - Monitored and analyzed social media metrics to build brand awareness - Ensured all content is aligned with overall brand objectives and messaging - Developed and produced high quality social media contents on Twitters, Facebook, Instagram - Monitored and analyzed social media metrics to build brand awareness - Ensured all content is aligned with overall brand objectives and messaging

  • Aritzia
    • Canada
    • Retail
    • 700 & Above Employee
    • Customer Service Team Lead
      • Aug 2022 - 2023

      - Led the team responsible for delivering world class client experiences - Ability to set the standard for operational efficiency - Sufficient problem-solving skills to address unexpected issues - Led the team responsible for delivering world class client experiences - Ability to set the standard for operational efficiency - Sufficient problem-solving skills to address unexpected issues

  • The University of British Columbia
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Laboratory Assistant
      • Sep 2021 - Sep 2021

      - Assisted disabled student to learn course materials - Helped with physical mechanics and dexterity requirements of laboratory activities - Assisted disabled student to learn course materials - Helped with physical mechanics and dexterity requirements of laboratory activities

    • Notetaker
      • May 2021 - Jun 2021

      - Provided clear, comprehensive, and organized course notes to clients within 48 hours of the end of class - Communicated effectively with clients to ensure the materials delivered meet their learning needs - Provided clear, comprehensive, and organized course notes to clients within 48 hours of the end of class - Communicated effectively with clients to ensure the materials delivered meet their learning needs

Education

  • The University of British Columbia
    Bachelor's degree, Kinesiology and Exercise Science
    2021 - 2023
  • Langara College
    Diploma of Education, Kinesiology and Exercise Science
    2018 - 2021

Community

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