Experience

Triton Digital

• United States
• Software Development
• 100 - 200 Employee

• Senior IT Helpdesk Specialist

  • Mar 2010 - Present

  Systems Administration, Share Solutions Specialist, DNS Management, SSL Certificate Management, Domain Management, Jira Admin, Cisco Unity Administrator, Confluence Administrator, Exchange 2010 Administrator, Domain Administrator, Desktop Support, Software Support, Sonicwall VPN Admin, Networking Administrator, GoToMeeting Administrator, Backup Management, Symantec Endpoint Protection Manager, Dropbox Corp Admin, Navision Admin, Wordpress Admin, and Highfive. Systems Administration, Share Solutions Specialist, DNS Management, SSL Certificate Management, Domain Management, Jira Admin, Cisco Unity Administrator, Confluence Administrator, Exchange 2010 Administrator, Domain Administrator, Desktop Support, Software Support, Sonicwall VPN Admin, Networking Administrator, GoToMeeting Administrator, Backup Management, Symantec Endpoint Protection Manager, Dropbox Corp Admin, Navision Admin, Wordpress Admin, and Highfive.



Cincinnati State

• United States
• Education Administration Programs
• 400 - 500 Employee

• Helpdesk Technician

  • Aug 2007 - Feb 2010

  Helpdesk Technician, Desktop support, Website Support, Software Support, Printer/fax/scanner support, projectors, setups, imaging, virus removal, basic IT grunt work. :) Helpdesk Technician, Desktop support, Website Support, Software Support, Printer/fax/scanner support, projectors, setups, imaging, virus removal, basic IT grunt work. :)



Planned Parenthood Federation of America

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Family Planning Assistant

  • Mar 2002 - Aug 2007

  I helped women who had little to no insurance receive birth control they may, or may not have been able to afford. I treated their sexual diseases. I helping them learn how their cycles worked so they could become pregnant. I rejoiced with them. I answered questions that would only come from a population of people given little to no sexual education. I listen to each of their stories as much or as little as they wanted to tell.. so they knew, someone cared about them. I cared about them. Words cannot describe all I learned, taught, felt and fought during my time here. Show less